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- Tasks: Support and maintain CCTV and ANPR systems in a high-profile airport environment.
- Company: Join a leading security technology team at a major airport.
- Benefits: 12-month contract with hands-on experience and career growth.
- Other info: Collaborative work culture with opportunities for professional development.
- Why this job: Be part of a critical team ensuring safety and security at an iconic location.
- Qualifications: Experience with CCTV/ANPR systems and strong problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an experienced Service Support Engineer to join a busy and high-profile environment supporting security systems across a major airport site. This is a hands-on role involving the installation, maintenance, and support of CCTV, ANPR, and associated security technologies, both on-site and remotely. You will play a key role in ensuring critical systems remain fully operational and compliant with service level agreements.
Key Responsibilities
- Provide day-to-day support for CCTV, ANPR, and security systems
- Carry out fault finding, maintenance, and repairs on hardware and software
- Install and configure CCTV cameras, ANPR systems, and related equipment
- Support system applications such as Genetec and similar platforms
- Perform preventative and reactive maintenance across site
- Produce clear service reports and maintain documentation
- Work collaboratively with internal teams and site stakeholders
- Participate in an on-call rota (24/7 shared)
- Ensure all work is completed in line with health & safety procedures
Requirements
Essential:
- Proven experience working with CCTV and ANPR systems
- Strong background in installation and service support
- Ability to diagnose and resolve technical faults
- Experience working in a field service or support engineering role
- Good communication and problem-solving skills
Desirable:
- Experience with Genetec or similar CCTV VMS systems
- Knowledge of networking, LAN, or IT systems
- Experience with structured cabling or fibre
- Background in airports or high-security environments
Service Support Engineer CCTV/ANPR in Portsmouth employer: Morson Edge
Contact Detail:
Morson Edge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Support Engineer CCTV/ANPR in Portsmouth
✨Tip Number 1
Network like a pro! Attend industry events or local meetups related to CCTV and ANPR systems. You never know who might be looking for someone with your skills, and a friendly chat can lead to job opportunities.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous work with CCTV and ANPR systems. This could include photos of installations, documentation of maintenance tasks, or even testimonials from past clients. It’s a great way to stand out!
✨Tip Number 3
Don’t just apply; engage! When you find a job that excites you, reach out to the hiring manager on LinkedIn. A quick message expressing your enthusiasm can make a lasting impression and set you apart from other candidates.
✨Tip Number 4
Keep it relevant! Tailor your conversations during interviews to highlight your experience with specific technologies mentioned in the job description, like Genetec. This shows you’ve done your homework and are genuinely interested in the role.
We think you need these skills to ace Service Support Engineer CCTV/ANPR in Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CCTV and ANPR systems. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects or roles you've had in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Support Engineer role. Mention specific experiences that relate to the responsibilities listed in the job description.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've diagnosed and resolved technical faults in the past. We love seeing candidates who can think on their feet and tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Morson Edge
✨Know Your Tech
Make sure you brush up on your knowledge of CCTV and ANPR systems before the interview. Be ready to discuss your hands-on experience with installation, maintenance, and troubleshooting. This will show that you’re not just familiar with the tech but can also handle it in a high-pressure environment like an airport.
✨Showcase Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved technical faults in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your problem-solving abilities and how you can contribute to keeping critical systems operational.
✨Familiarise Yourself with Genetec
If you have experience with Genetec or similar platforms, be sure to highlight it. If not, do a bit of research on it beforehand. Understanding its functionalities and how it integrates with CCTV systems will give you an edge and show your commitment to learning.
✨Communicate Clearly
Since this role involves collaboration with internal teams and stakeholders, practice articulating your thoughts clearly. During the interview, focus on how you can effectively communicate technical information to non-technical people, as this is crucial in a service support role.