At a Glance
- Tasks: Support lending deals by processing documentation and liaising with customers and partners.
- Company: Fast-growing financial services business in Manchester with a strong reputation.
- Benefits: Competitive salary, 30 days leave, gym membership, and pension contributions.
- Other info: Opportunity for growth in a regulated, fast-paced environment.
- Why this job: Join a dynamic team and make a real impact in the finance sector.
- Qualifications: Experience in customer service or finance, with strong attention to detail.
The predicted salary is between 24000 - 42000 € per year.
Manchester City Centre - 100% office based
£30,000 (could increase depending on experience)
Mon - Fri 9am - 5.30pm
We are working with a well-established, fast-growing financial services business based in Manchester, who are looking to appoint a Loan Payout Administrator to support their expanding consumer and asset finance offering. This is a detail-focused, customer-facing role in a regulated environment, suited to someone experienced in operational processing, customer liaison and working at pace.
The role:
- You will play a key part in ensuring lending deals are activated smoothly and efficiently, acting as a central point of contact for customers and dealer partners throughout the process.
Key responsibilities include:
- Acting as the main contact for customers and dealer partners, providing clear updates on deal progress
- Reviewing and processing documentation accurately to support deal activation and payout
- Resolving queries and first-stage escalations to ensure positive customer outcomes
- Ensuring all lending requirements and internal processes are met
- Working closely with internal teams including Credit, Customer Services, Finance and Operations
- Activating assets and ensuring payments and documentation are completed within agreed SLAs
- Maintaining a strong right-first-time approach with high attention to detail
The role operates on a shift pattern, supporting a 7-day service, working 5 days out of 7.
About you:
This is not an entry-level role. We are looking for candidates who are confident, organised and comfortable working in a regulated, fast-paced environment. You will ideally have:
- Strong attention to detail and process-driven experience
- Excellent written and verbal communication skills
- Experience in customer service, operations, finance or lending environments
- The ability to manage multiple priorities and work independently
- A calm, professional approach when dealing with customers and partners
- Strong problem-solving skills and a collaborative mindset
What’s on offer:
- Competitive salary and benefits package
- 30 days’ annual leave plus bank holidays
- 10% employer pension contribution
- Discretionary bonus and share schemes
- Free gym membership
- Life assurance and income protection
- Modern office location in Manchester
Loan Payout Administrator in Manchester employer: Morson Edge
Join a dynamic and rapidly growing financial services firm in the heart of Manchester, where your role as a Loan Payout Administrator will be pivotal in ensuring seamless lending processes. With a strong emphasis on employee development, you will benefit from a competitive salary, generous annual leave, and a supportive work culture that values collaboration and attention to detail. Enjoy unique perks such as free gym membership and a comprehensive benefits package, all while working in a modern office environment that fosters professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Loan Payout Administrator in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the financial services industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and operational roles. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your attention to detail during interviews. Bring examples of how you've successfully managed documentation or resolved customer queries in the past. This will demonstrate that you're the right fit for a detail-focused role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Loan Payout Administrator in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Loan Payout Administrator role. Highlight your experience in operational processing and customer service, as these are key for us. Use specific examples that showcase your attention to detail and ability to work in a fast-paced environment.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your relevant experience and how you can contribute to our expanding consumer and asset finance offering. Keep it concise but engaging!
Showcase Your Communication Skills:Since this role involves liaising with customers and dealer partners, it's crucial to demonstrate your excellent written communication skills. Make sure your application is clear, professional, and free of errors. We love a strong right-first-time approach!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Morson Edge
✨Know Your Stuff
Make sure you understand the ins and outs of the Loan Payout Administrator role. Brush up on your knowledge of operational processing, customer service, and the financial services industry. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Attention to Detail
Since this role requires a strong focus on detail, be prepared to discuss examples from your past work where your attention to detail made a difference. Whether it’s catching an error in documentation or ensuring compliance with regulations, highlight how your meticulous nature has led to positive outcomes.
✨Practice Your Communication Skills
As a customer-facing role, effective communication is key. Practice articulating your thoughts clearly and concisely. You might even want to role-play common scenarios you could encounter, such as resolving customer queries or updating dealer partners on deal progress.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific instances where you've successfully resolved issues in a fast-paced environment. Think about challenges you've faced in previous roles and how you approached them. This will show that you can handle the pressures of the job while maintaining a calm and professional demeanor.
