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- Tasks: Manage ICT service delivery and ensure top-notch operations for local government.
- Company: Leading local government council focused on innovative IT solutions.
- Benefits: Competitive salary, professional development, and a chance to make a difference in the community.
- Other info: Opportunity to work with cloud technologies like Azure and AWS.
- Why this job: Join a dynamic team and enhance local services through cutting-edge technology.
- Qualifications: Experience in local government and operations management with ITIL knowledge.
The predicted salary is between 40000 - 50000 £ per year.
I'm delighted to be supporting a leading Local government client in need of an ICT Service Delivery Manager for a leading Council. I'm looking for someone that has recent Local Government experience and has worked at operations management level to service delivery across IT.
You will have experience of various applications including cloud technology (Azure/AWS). You will have knowledge of managing suppliers ensuring SLAs are maintained and in place, as well as KPI and service management ITIL.
Please send your CV to discuss in more detail.
Local Government ICT Service Delivery Manager employer: Morson Edge
Contact Detail:
Morson Edge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Local Government ICT Service Delivery Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in local government and IT. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Cloud technologies like Azure and AWS. Be ready to discuss how you've managed suppliers and maintained SLAs in your previous roles.
✨Tip Number 3
Showcase your ITIL knowledge! Be prepared to talk about how you've implemented service management practices in your past positions. This will demonstrate your expertise in ensuring KPIs are met.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for jobs that match your skills and experience. Let's get you that ICT Service Delivery Manager role!
We think you need these skills to ace Local Government ICT Service Delivery Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your recent Local Government experience and operations management skills. We want to see how your background aligns with the ICT Service Delivery Manager role, so don’t be shy about showcasing relevant projects or achievements!
Showcase Your Technical Skills: Since this role involves Cloud technology like Azure and AWS, it’s crucial to mention any hands-on experience you have with these platforms. We’re looking for someone who can hit the ground running, so let us know what you’ve worked on!
Highlight Supplier Management Experience: Don’t forget to include your experience in managing suppliers and ensuring SLAs are met. We value strong service management skills, so if you’ve got a knack for keeping things on track, make sure that shines through in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Morson Edge
✨Know Your Local Government Landscape
Make sure you brush up on the latest trends and challenges in local government ICT. Familiarise yourself with recent projects or initiatives your potential employer has undertaken, as this will show your genuine interest and understanding of their operations.
✨Demonstrate Your Operational Management Skills
Prepare specific examples from your past experience where you've successfully managed service delivery in an IT context. Highlight how you’ve maintained SLAs and KPIs, and be ready to discuss your approach to supplier management and ensuring quality service.
✨Showcase Your Cloud Technology Knowledge
Since cloud technology is a key part of the role, be prepared to discuss your experience with Azure and AWS. Bring examples of how you've implemented or managed cloud solutions in previous roles, and be ready to talk about the benefits and challenges you've encountered.
✨Familiarise Yourself with ITIL Practices
Understanding ITIL is crucial for this position. Brush up on ITIL principles and be ready to explain how you've applied them in your previous roles. Discuss any specific frameworks or processes you've used to improve service management and delivery.