At a Glance
- Tasks: Provide hands-on IT/OT support in a dynamic manufacturing environment.
- Company: Siemens Energy, a leader in innovative energy solutions.
- Benefits: Competitive hourly rate, potential for contract extension, and valuable experience.
- Other info: Collaborative role with opportunities to work on exciting projects.
- Why this job: Join a team driving digital transformation in manufacturing with real-world impact.
- Qualifications: Experience in industrial OT environments and strong troubleshooting skills required.
The predicted salary is between 40 - 54 € per hour.
Location: Siemens Energy - Worcester, UK
Contract: 6 months initial (likely extension)
Working Pattern: 5 days on site, 8 hours/day, Mon-Fri
Rate: £40-£54/hour (Inside IR35 via umbrella)
Start: ASAP
Other: Basic DBS required, must confirm notice period
Role Overview
Hands‑on IT/OT support role in a live manufacturing environment, supporting production‑critical systems, industrial connectivity, and factory digital infrastructure. Focus on uptime, troubleshooting, cybersecurity compliance, and IT/OT integration.
Key Responsibilities
- OT & Production Support
- Support and troubleshoot OT systems (PLCs, HMIs, sensors, industrial PCs)
- Resolve production incidents and minimise downtime
- Support machine connectivity and industrial systems
- Networks & Infrastructure
- Maintain and troubleshoot OT network connectivity (industrial Ethernet, Switches, VLANs)
- Support secure connectivity for production and vendor equipment
- Maintain network and system documentation
- Systems & Projects
- Support IIoT and manufacturing digitalisation initiatives
- Assist with IT/OT project implementation and system upgrades
- Support MES/SCADA/industrial software where applicable
- Cybersecurity & Compliance
- Support secure OT operations aligned with IEC 62443/ISO 27001
- Assist with patching, secure configuration, and vulnerability management
- Support incident response for cyber/operational events
- Asset & Service Support
- Maintain OT asset inventory and documentation
- Support backup, recovery, and disaster recovery processes
- Provide occasional support cover for IT user support functions
- Stakeholder Collaboration
- Work with engineering, operations, maintenance, vendors, and IT teams
- Act as a technical bridge between IT and OT environments
- Communicate issues clearly across technical and non‑technical teams
Skills & Experience
Essential
- Experience in industrial/manufacturing OT environments
- Strong troubleshooting skills (IT/OT systems)
- Good networking knowledge (TCP/IP, switching, industrial networks)
- Experience with PLCs, HMIs, or industrial systems
- Strong communication and independent working ability
Desirable
- IIoT/OPC UA/machine connectivity experience
- SCADA or MES exposure
- Knowledge of industrial cybersecurity standards (IEC 62443, ISO 27001)
- Cloud manufacturing platforms (eg, AWS Connected Factory)
Ideal Candidate
A hands‑on, production‑focused IT/OT technician who thrives in manufacturing environments, can respond quickly to incidents, and supports secure, reliable factory operations while contributing to digital transformation initiatives.
Manufacturing IT/OT Support Technician in Kempsey employer: Morson Edge
Siemens Energy in Worcester offers an exceptional work environment for Manufacturing IT/OT Support Technicians, characterised by a strong commitment to employee growth and development. With a focus on innovation and digital transformation, employees benefit from hands-on experience in a dynamic manufacturing setting, competitive rates, and a collaborative culture that values communication across technical and non-technical teams. The company's dedication to cybersecurity compliance and operational excellence ensures that team members are at the forefront of industry advancements while enjoying a supportive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Manufacturing IT/OT Support Technician in Kempsey
✨Tip Number 1
Network like a pro! Attend industry events, join relevant online forums, and connect with professionals on LinkedIn. The more people you know in the manufacturing IT/OT space, the better your chances of landing that dream job.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your troubleshooting abilities and knowledge of OT systems. This can really set you apart from other candidates when you’re chatting with potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to PLCs, HMIs, and industrial networks. We recommend practising with a friend or even in front of the mirror to boost your confidence!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Manufacturing IT/OT Support Technician in Kempsey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in industrial and manufacturing OT environments. We want to see your troubleshooting skills and any relevant projects you've worked on, so don’t hold back!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Manufacturing IT/OT Support Technician role. Mention specific experiences that align with our key responsibilities and show us your passion for the industry.
Showcase Your Technical Skills:We’re looking for strong networking knowledge and experience with PLCs and HMIs. Be sure to include any relevant certifications or training that demonstrate your expertise in these areas. It’ll help us see how you can hit the ground running!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Morson Edge
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of PLCs, HMIs, and industrial systems. Be ready to discuss specific troubleshooting scenarios you've faced in the past, as this role is all about hands-on support in a manufacturing environment.
✨Showcase Your Networking Skills
Since networking knowledge is crucial for this position, prepare to talk about your experience with TCP/IP, switching, and industrial networks. You might even want to bring examples of how you've maintained or troubleshot OT network connectivity.
✨Communicate Like a Pro
This role requires clear communication across technical and non-technical teams. Practice explaining complex IT/OT concepts in simple terms, as you'll need to act as a bridge between different stakeholders.
✨Be Cybersecurity Savvy
Familiarise yourself with cybersecurity standards like IEC 62443 and ISO 27001. Be prepared to discuss how you've supported secure operations in the past and any experience you have with patching and vulnerability management.
