IT Support Engineer

IT Support Engineer

Full-Time No working from home possible
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At a Glance

  • Tasks: Provide onsite IT support and assist with various IT projects.
  • Company: Join a dynamic team at Prestwick Airport, Scotland.
  • Benefits: 6-month contract with potential for permanent role and training opportunities.
  • Other info: Great opportunity for career growth and hands-on experience.
  • Why this job: Broaden your IT skills while making a real impact in a supportive environment.
  • Qualifications: Experience in IT support and strong communication skills required.
IT Support Engineer Prestwick Airport, Scotland - FULLY ONSITE | 6-Month Contract | Potential Temp-to-Perm Are you an IT Support Engineer looking to take the next step in your career? I'm recruiting for an IT Support Engineer to join an onsite End User Support (EUS) team based near Prestwick Airport. This is a great opportunity for someone with a hands-on approach to IT support who is looking to broaden their technical experience and get involved in a variety of IT projects. Working alongside an experienced team, you'll support end users with day-to-day IT requests while gaining exposure to wider infrastructure activities. Full training will be provided on the infrastructure side, making this an excellent opportunity for someone looking to develop their skillset. Key Responsibilities Provide onsite IT support to end users across the business. Assist with the setup, deployment and maintenance of IT equipment. Support hardware rollouts, office moves and other IT projects. Troubleshoot and resolve a range of day-to-day IT issues. Work alongside experienced engineers to support infrastructure-related activities. Receive training in structured cabling and physical network infrastructure. Assist with an initial project documenting the site's existing network infrastructure. Maintain accurate IT equipment and infrastructure records where required. What We're Looking For Previous experience in an IT Support, Desktop Support or End User Support role. Experience supporting IT hardware and end users. Strong customer service and communication skills. A proactive attitude with a willingness to learn and develop. Comfortable working in a fully onsite environment. Full UK Driving Licence. Ability to successfully complete a DBS check. Desirable Experience supporting IT deployments or rollout projects. Basic networking knowledge. Exposure to infrastructure projects or structured cabling (training will be provided). What's On Offer Initial 6-month contract with potential to extend or become permanent. Opportunity to broaden your experience beyond traditional IT support. Training and development in IT infrastructure and structured cabling. Monday–Thursday: 8:00am–5:00pm Friday: 8:00am–1:00pm Fully onsite near Prestwick Airport

IT Support Engineer employer: Morson Edge

Join a forward-thinking engineering firm in Manchester, where as a Senior Electrical Designer, you will thrive in a collaborative and innovative work culture. With a strong focus on employee growth, you will have the opportunity to mentor junior designers while working on significant projects across Water and Nuclear sectors, all within a hybrid working model that promotes work-life balance. Enjoy competitive salary packages and the chance to contribute to impactful engineering solutions in a supportive environment.

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Contact Details:

Morson Edge Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Support Engineer

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Morson Edge values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges Morson Edge might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Morson Edge!

Direct Apply to Morson Edge

Let's not forget to apply directly through the Morson Edge website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace IT Support Engineer

IT Support
End User Support
Desktop Support
Customer Service
Communication Skills
Troubleshooting
Hardware Deployment

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Morson Edge.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Morson Edge. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Morson Edge

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.