At a Glance
- Tasks: Support learning and skills delivery on-site at Sizewell C, ensuring smooth operations.
- Company: Join a dynamic team within the People Development organisation.
- Benefits: Competitive salary, professional development opportunities, and a supportive work environment.
- Other info: Opportunity to build relationships with key stakeholders and enhance your career.
- Why this job: Make a real impact on learners' experiences in a fast-paced, collaborative setting.
- Qualifications: Strong communication skills and a passion for supporting learning initiatives.
The predicted salary is between 29700 - 36300 £ per year.
The Learning and Skills Operations Lead is part of the Learning Operations Team within the People Development organisation, reporting to the Head of Learning Operations & Data Insights. Assigned to support Sizewell C, this role provides a visible, on site presence to support the effective delivery of learning and skills at site level.
Based on site at Sizewell C in Ipswich, you will act as a key point of contact for learners, instructors and other key stakeholders supporting smooth delivery of all skills and learning activities in a complex, fast paced environment. This is a key onsite role that is focused on ensuring learning delivery works effectively in practice within a shared multi team delivery model.
- You'll be the primary onsite contact for skills and learning queries from learners, facilitators and other stakeholders.
- Act as the onsite operational lead for learning activity, ensuring issues are identified, managed and resolved in collaboration with key teams.
- You will provide responsive, face to face support to resolve queries and issues relating to onsite training delivery, access and learner experience.
- Build strong relationships with site leadership, operational teams, Organisation Capability, Sizewell C Training and Competency Lead, technical training teams as well as People Development Partners.
- Ensure a positive and supportive learner experience across all interactions.
- Represent Learning services onsite, working closely with offsite teams to ensure a joined up and coherent service.
You will not undertake logistical support tasks assigned to your offshore Learning Services or other offsite colleagues but operate as a key interface between onsite and central teams, navigating competing priorities and ensuring a good quality of service to Sizewell C.
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