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- Tasks: Lead IT service delivery and drive continuous improvement in a global engineering firm.
- Company: Globally established engineering organisation with a focus on operational excellence.
- Benefits: Competitive rate of £650 per day and hybrid working options.
- Why this job: Make a real impact by ensuring business needs are met in IT services.
- Qualifications: 10+ years in IT service management and strong stakeholder management skills.
- Other info: Initial 6-month contract with potential for growth.
The predicted salary is between 46800 - 78000 £ per year.
A globally established engineering organisation is seeking an experienced Senior Service Delivery Manager to lead IT services. In this role, you will ensure business needs are consistently met while driving continuous improvement and operational excellence across IT service delivery.
The ideal candidate will have 10+ years of experience in IT service management and strong stakeholder management skills.
This position offers hybrid working from Manchester or Derby, along with a competitive rate of £650 per day for an initial 6-month contract.
Hybrid IT Service Delivery Lead employer: Morson Edge
Contact Detail:
Morson Edge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid IT Service Delivery Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT service management field. Attend industry events or webinars, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their IT service delivery processes and think about how your experience aligns with their needs. We want you to shine, so practice common interview questions and have your success stories ready!
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, focus on specific projects where you drove continuous improvement and operational excellence. We love seeing how you’ve made an impact in previous roles!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our team and lead the charge in IT service delivery.
We think you need these skills to ace Hybrid IT Service Delivery Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Hybrid IT Service Delivery Lead. Highlight your 10+ years of experience in IT service management and any relevant achievements that showcase your ability to meet business needs and drive continuous improvement.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your strong stakeholder management skills and how you've successfully led IT services in the past.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples to demonstrate how you’ve improved IT service delivery or driven operational excellence in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Morson Edge
✨Know Your IT Service Management Inside Out
Make sure you brush up on your IT service management principles and frameworks. Be ready to discuss your experience with ITIL or similar methodologies, as well as how you've driven continuous improvement in past roles.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully managed stakeholders in previous positions. Think about specific challenges you faced and how you navigated them to ensure business needs were met. This will demonstrate your ability to communicate effectively and build relationships.
✨Emphasise Your Leadership Experience
As a Senior Service Delivery Manager, you'll need to lead teams effectively. Be ready to share stories about how you've motivated teams, resolved conflicts, and fostered a culture of operational excellence. Highlight any metrics that showcase your success in these areas.
✨Prepare for Hybrid Working Questions
Since this role offers hybrid working, be prepared to discuss how you manage remote teams and maintain productivity. Share your strategies for ensuring effective communication and collaboration, as well as any tools you use to support your team in a hybrid environment.
