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- Tasks: Lead and inspire neighbourhood services to deliver an excellent customer experience.
- Company: Join a forward-thinking council committed to community development.
- Benefits: Competitive salary, inclusive workplace, and opportunities for professional growth.
- Why this job: Make a real difference in your community while shaping innovative neighbourhood solutions.
- Qualifications: Proven leadership in community services and strategic thinking skills required.
- Other info: Dynamic role with a focus on continuous improvement and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Morson have a fantastic opportunity for an experienced Head of Neighbourhood Services. You will have an accountable leadership role in assisting the work of the Director - Communities in ensuring the delivery of the council's universal neighbourhood offer. The post holder will have strategic and operational responsibility to deliver a high quality, joined up and effective neighbourhood function of the council.
Lead and inspire the service to successfully deliver an excellent all-age customer experience. Lead responsibility for embedding the new neighbourhood model across the five neighbourhoods, providing end-to-end leadership of neighbourhood in the universal space, ensuring our integrated model — people, place, data, and early help — functions as a coherent, high-performing system.
Providing management and accountability by:
- Defining and communicating the vision and council priorities in line with set policy and intent.
- Ensuring that real need is being addressed.
- Assuring ongoing sustainability of any function, and if necessary, taking the decision to cease.
- Providing the teams with accountability, decisions, and management.
- Ensuring the solutions deliver the impact and outcome in line with expectations.
You will have:
- Proven track record of community leadership in a local authority or similar complex organisation.
- Significant experience in the delivery of excellent customer focused community offer and related services and compliance with relevant financial, legal and statutory requirements.
- Experience of leading, managing, developing and empowering colleagues at all levels in a changing environment.
- Ability to think strategically and formulate, implement and review strategies, policy and processes.
- Ability to lead service transformation and embed a culture of continuous improvement.
- Excellent communication skills and stakeholder management skills with the ability to influence key partners.
- Educated to degree level or relevant equivalent experience.
Please send your CV to discuss in more detail. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
Head Of Neighbourhood Services employer: Morson Edge
Contact Detail:
Morson Edge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Of Neighbourhood Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the local authority or community services sector. Attend events, join relevant groups, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by researching the council's current neighbourhood initiatives. Show us you’re not just a candidate, but someone who’s genuinely interested in making a difference. Tailor your answers to reflect how your experience aligns with their goals.
✨Tip Number 3
Practice your storytelling skills! We want to hear about your past successes in community leadership. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them memorable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Head Of Neighbourhood Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences mentioned in the job description. Highlight your community leadership experience and any relevant achievements that align with the role of Head of Neighbourhood Services.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share your vision for neighbourhood services and how you plan to lead and inspire teams to deliver an excellent customer experience.
Showcase Your Strategic Thinking: In your application, demonstrate your ability to think strategically. Provide examples of how you've formulated and implemented successful strategies in previous roles, especially in community-focused environments.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity without any hiccups!
How to prepare for a job interview at Morson Edge
✨Know Your Neighbourhoods
Before the interview, dive deep into the council's neighbourhood model. Understand how it operates across the five neighbourhoods and be ready to discuss how you can enhance this integrated approach. Showing that you’ve done your homework will impress the interviewers.
✨Showcase Your Leadership Style
Prepare examples of how you've led teams in a changing environment. Highlight your experience in empowering colleagues and driving service transformation. Be specific about the strategies you implemented and the outcomes achieved to demonstrate your leadership capabilities.
✨Communicate Effectively
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly and confidently. Think about how you can influence key partners and stakeholders, and be ready to share examples of successful collaborations from your past experiences.
✨Focus on Customer Experience
Be prepared to discuss your track record in delivering customer-focused community services. Think of specific instances where you addressed real needs and ensured compliance with relevant requirements. This will show your commitment to providing an excellent all-age customer experience.
