At a Glance
- Tasks: Manage essential services like cleaning, catering, and transport in a dynamic environment.
- Company: Join a leading operational site in Broughton with a focus on safety and efficiency.
- Benefits: Competitive salary, career development opportunities, and a supportive team culture.
- Other info: Opportunity to work with diverse teams and drive continuous improvement.
- Why this job: Make a real difference by ensuring high-quality services in a fast-paced setting.
- Qualifications: Experience in service management and strong organisational skills are essential.
The predicted salary is between 45000 - 55000 £ per year.
We are recruiting a General Services Manager to join a large, complex operational site based in Broughton. This role supports the delivery of General (Soft) Services across a high-activity, safety-critical environment, ensuring services are delivered on time, to the required quality, and within agreed cost parameters. The General Services Manager will be responsible for managing outsourced service providers, maintaining compliance, controlling operational spend, and working closely with site stakeholders to ensure a safe, efficient, and well-run site.
Key Responsibilities
- Managing General Services deliverables such as cleaning, catering, grounds maintenance, waste, mailroom, transport, and office services.
- Overseeing and managing multiple outsourced service providers, monitoring performance against KPIs, SLAs, and contractual obligations.
- Ensuring services are delivered to agreed standards of time, cost, quality, and compliance.
- Acting as a key interface between service providers and site stakeholders to resolve issues and drive continuous improvement.
- Supporting budget and Opex management, identifying risks and opportunities to meet annual cost targets.
General Services Manager employer: Morson Edge
As a General Services Manager at our Broughton site, you will be part of a dynamic and supportive work culture that prioritises safety and efficiency in a high-activity environment. We offer competitive benefits, opportunities for professional growth, and the chance to lead a diverse team while managing essential services that keep our operations running smoothly. Join us to make a meaningful impact in a role that values your expertise and fosters continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land General Services Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and having examples ready that showcase your experience in managing services and working with stakeholders.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We suggest mentioning something specific from the interview to remind them of your conversation.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let’s get you that General Services Manager role!
We think you need these skills to ace General Services Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the General Services Manager role. Highlight your experience in managing outsourced services and any relevant KPIs you've worked with. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Broughton. Share specific examples of how you've successfully managed service providers and improved operational efficiency.
Showcase Your Compliance Knowledge:Since compliance is key in this role, make sure to mention any experience you have with maintaining standards and regulations. We love seeing candidates who understand the importance of safety and quality in a high-activity environment.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Morson Edge
✨Know Your Services Inside Out
Make sure you have a solid understanding of the general services you'll be managing, like cleaning, catering, and waste management. Research the latest trends and best practices in these areas so you can discuss how you would ensure high-quality service delivery.
✨Showcase Your Management Skills
Prepare examples of how you've successfully managed outsourced service providers in the past. Be ready to talk about specific KPIs and SLAs you've worked with, and how you ensured compliance and performance. This will demonstrate your capability to handle the responsibilities of the role.
✨Understand the Budgeting Process
Brush up on your budgeting skills and be prepared to discuss how you would manage operational spend. Think of ways you've identified risks and opportunities in previous roles that helped meet cost targets, as this will show your financial acumen.
✨Engage with Stakeholders
Think about how you would act as a key interface between service providers and site stakeholders. Prepare to share examples of how you've resolved issues and driven continuous improvement in past roles, as this will highlight your communication and problem-solving skills.
