Customer Services Advisors x 3 - Hybrid in Exeter

Office Location: Gadeon House, Exeter, EX1 3UT Hybrid Working Schedule: After completion of a successful training period (up to 3 months), successful candidates will be expected to work 1 day per week in-office and 4 days per week remotely/working from home. This arrangement is subject to change, depending on Team requirements. Contract: Monday - Friday (8am-4pm or 9am-5pm - depending upon Team option ) Total hours paid per week: 37 per week Duration: 12 months from date of commencement Gross (before tax) hourly rate: £14.04 Morson Edge are working with a major player in the Energy Sector who have opportunities for Customer Service Advisors to join established teams at their Head Office in Exeter. All roles are offered on a (renewable) contract basis and will commence with a 12 month assignment . Hybrid working - after completion of essential training and the ability to demonstrate confidence with client's systems and processes - will mean you'll ultimately work 1 day per week in-office and the balance of the week (4 days) from home (possibly subject to later change). Role Purpose & Typical Activities As a Customer Service Advisor, you'll be assisting and supporting some of our client's Public Sector and Large Business customers on a day to day basis. You'll be the first point of contact for customers - supporting them from contract signature through to their energy goals helping them to navigate their energy journey with confidence and clarity. Whether resolving a billing query or guiding a customer through their