At a Glance
- Tasks: Coordinate facilities operations and ensure a top-notch experience for clients and visitors.
- Company: Join a leading global organisation in life sciences and healthcare.
- Benefits: Earn up to £13.92 per hour with a dynamic, supportive team.
- Other info: Opportunity for growth in a globally recognised facilities management company.
- Why this job: Make a real impact on workplace experience in a fast-paced environment.
- Qualifications: Strong customer service skills and ability to multitask effectively.
The predicted salary is between 27 - 29 £ per hour.
Location: Crawley, West Sussex (Onsite role)
Hours: 40 per week
Contract: Temporary / Contract - 2 months
Rate: Up to £13.92 per hour
About the Role
We are seeking a proactive and customer focused Facilities Coordinator to join a high performing onsite team supporting a leading global organisation within the life sciences and healthcare sector. This is a key front line role, acting as the first point of contact for clients, visitors, and service partners, ensuring the smooth and efficient operation of a busy corporate facility. You will play an essential part in maintaining a safe, functional, and high quality workplace environment, helping to deliver an exceptional day to day experience for all building users.
Key Responsibilities
- Act as the primary interface for clients, visitors, and guests, delivering a professional and service driven experience at all times
- Support day to day building operations including coordination of multiple service lines across the facility
- Carry out light building maintenance tasks and elevate issues where required
- Manage goods in, mailroom, and internal distribution activities
- Respond to and resolve issues relating to building services including cleaning, catering, vending, security, parking, furniture, and meeting spaces
- Provide hands on support across the facility as required to ensure smooth operations
- Liaise with vendors, contractors, and service providers to ensure work is completed efficiently with minimal disruption
- Monitor service delivery performance and support achievement of KPIs and SLAs
- Report operational issues and performance updates to the Facility Manager
- Maintain a strong focus on continuous improvement and client satisfaction
- Ensure timely follow up on client requests and service issues
- Support coordination of onsite services and ensure a consistently high standard of workplace experience
- Undertake any additional duties required to support the facility and wider team
About You
- Strong customer service background, ideally within facilities management, property, hospitality, or corporate services
- Comfortable working in a fast paced onsite environment
- Excellent communication and problem solving skills
- Proactive, hands on, and solutions focused approach
- Ability to coordinate multiple service streams and manage competing priorities
- Strong attention to detail with a commitment to service excellence
Why This Role
This is an opportunity to join a globally recognised real estate and facilities management organisation, supporting a major client site with a strong reputation for operational excellence. You will be part of a collaborative onsite team where your contribution directly impacts workplace experience and service quality every day.
Facilities Coordinator in England employer: Morson Edge
Contact Detail:
Morson Edge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Coordinator in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success.
✨Tip Number 3
Practice your customer service skills! Since this role is all about delivering a top-notch experience, think of scenarios where you’ve gone above and beyond for clients and be ready to share those stories.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Facilities Coordinator in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Facilities Coordinator role. Highlight your customer service background and any relevant experience in facilities management or corporate services.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've delivered exceptional service in fast-paced environments and how you can contribute to our team.
Showcase Your Problem-Solving Skills: In your application, mention instances where you've successfully resolved issues or improved processes. We love proactive candidates who can think on their feet and keep things running smoothly!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Morson Edge
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Facilities Coordinator role. Familiarise yourself with the key responsibilities and think about how your experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about providing a top-notch experience for clients and visitors, be ready to share specific examples of your customer service successes. Think of situations where you went above and beyond to solve a problem or improve someone's experience, as this will demonstrate your proactive approach.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities, especially in a fast-paced environment. Prepare scenarios where you successfully managed competing priorities or resolved operational issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture is a good fit for you.