Credit Controller

Credit Controller; Wolverhampton; 6 Months; £18 00ph paye; inside IR35.

We are currently recruiting for an experienced credit controller to work with an Aerospace and defence sector client based in Wolverhampton.

The role will operate on a hybrid working pattern with 3 days on site required.

Key Responsibilities

• Credit Control
• Monitor aged debtor balances and overdue accounts
• Proactively partner with internal Project Managers and key stakeholders to secure payment of outstanding invoices
• Issue payment reminders, collection letters, and statements
• Proactively chase customers before and after overdue
• Escalate unresolved debts to the business in accordance with company procedures
• Assess new customer credit applications
• Conduct credit checks and analyse financial information
• Recommend appropriate credit limits and payment terms
• Monitor customer creditworthiness and adjust limits where necessary
• Create and suppress customer accounts in ERP and workflows, liaise with business processes for changes in customer data
• Investigate and work with Project Managers to resolve payment disputes and account queries
• Build and maintain strong relationships with customers
• Negotiate payment plans where appropriate, in agreement with the business
• Produce aged debt reports and collection performance reports
• Provide statistical provision of aged/doubtful debt
• Provide regular updates to management on debt recovery activities
• Monitor and report on key credit control metrics
• Ensure compliance with company credit policies
• Support the development of credit control procedures
• Assist with bad debt provisioning and audit requirements
• Accounts Receivable
• Provide an effective AR service
• Maintain customer account records and master data
• Monitor customer account activity and outstanding balances
• Support the shared service centre to record and allocate customer payments accurately using remittance advices
• Manage the release of cash in advance customers
• Investigate and resolve unallocated cash receipts Reconcile customer accounts and statements
• Perform regular customer account reconciliations
• Investigate discrepancies and work with Project Managers to resolve billing queries
• Prepare customer statements and account reports
• Respond to customer enquiries regarding invoices, payments, and account balances
• Liaise with the Business to resolve invoice disputes
• Ensure the Business has the required support and maintain robust communications
• Assist with month‑end accounts receivable reconciliation and reporting
• Maintain accurate financial records and supporting documentation
• Ensure compliance with company policies and accounting procedures
• Comply with all legal and audit requirements
• Additional Role Information
• Attend meetings as required
• Adhere to all Group policies and procedures
• Take care of own and others' safety in compliance with HSE policy
• Some travel across UK sites may be required on an ad hoc basis or as business needs require

Skills and Competencies

• Technical Skills
• Strong understanding of accounts receivable, credit control and debt collection processes
• Knowledge of credit risk assessment
• Financial analysis and reconciliation skills
• Proficiency in accounting and ERP systems
• Strong Microsoft Excel skills
• Behavioural Competencies
• Excellent negotiation and influencing skills
• Strong organisational, communication and interpersonal skills
• Commercial awareness
• Resilience and persistence
• Ability to work to deadlines
• Strong analytical and problem‑solving abilities
• Sense of responsibility

Qualifications and Experience

Essential

• Previous experience in credit control, collections or accounts receivable
• Strong understanding of credit management principles
• Experience managing customer accounts and debt recovery activities
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