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- Tasks: Support site facilities and ensure smooth operations with a focus on customer satisfaction.
- Company: Join a dynamic team in Crawley, dedicated to excellent service delivery.
- Benefits: Competitive pay rate of £18 per hour, plus holiday pay.
- Other info: Opportunity for growth in a fast-paced environment with diverse responsibilities.
- Why this job: Be the go-to person for clients and visitors, making a real difference every day.
- Qualifications: Strong customer service skills and experience in facilities management required.
The predicted salary is between 30000 - 40000 £ per year.
My client is seeking a proactive Facilities Coordinator to support the smooth operation of site facilities for a minimum of three months in the Crawley area. The role involves acting as the primary interface with clients, visitors, and guests, delivering professional and service-oriented solutions to spontaneous and unique situations.
You will perform light building maintenance tasks as required and support goods-in and mail room activities. Responsibilities include resolving issues related to building services such as janitorial, food and coffee services, conference rooms, furniture, and interior/exterior fixtures and equipment. You will provide specific assistance to the facility as needed, ensuring the delivery of committed services and overall client satisfaction. The role requires effective follow-up with customers and continuous improvement of processes and systems.
You will coordinate and provide direction to vendors, facilities staff, and service providers to ensure excellent execution of work with minimal disruption. Monitoring and reporting on facility operations to the Facility Manager is essential, ensuring all KPIs and SLAs are met or exceeded. Additional duties may be assigned as required.
The position offers a pay rate of £18 per hour via umbrella or £13.63 per hour PAYE plus holiday pay.
Skills
- Strong customer service and professional communication skills
- Ability to resolve problems related to building services and facilities management
- Experience in light building maintenance
- Coordination and vendor management skills
- Ability to monitor and report on KPIs and SLAs
- Organisational and multitasking abilities
- Attention to detail and problem-solving skills
- Ability to work independently and collaboratively
- Proficient in managing goods-in and mail room activities
- Service orientation with a focus on continuous improvement
Software/Tools
- Microsoft Office Suite (Word, Excel, Outlook)
- Facilities management or helpdesk systems (desirable)
Certifications & Standards
- Basic DBS check (desirable but not explicitly required)
- Health and safety awareness relevant to facilities management (advantageous)
- Previous experience as a Facilities Coordinator is essential.
If you deem yourself suitable for this position, please apply immediately.
Facilities Coordinator - Crawley in Chichester employer: Morson Edge
Contact Detail:
Morson Edge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Coordinator - Crawley in Chichester
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions related to facilities coordination. Think about how your skills in customer service and problem-solving can shine through in your answers.
✨Tip Number 3
Showcase your organisational skills! Bring a portfolio of your past work, including any reports on KPIs and SLAs you've managed. This will demonstrate your attention to detail and ability to monitor operations effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Facilities Coordinator - Crawley in Chichester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in facilities management and customer service. We want to see how you've tackled similar challenges before, so don’t hold back on those relevant skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Facilities Coordinator role. Share specific examples of how you've resolved issues or improved processes in past roles.
Show Off Your Communication Skills: Since this role involves a lot of interaction with clients and vendors, make sure your application reflects your strong communication skills. We love seeing clear, professional language that shows you can handle any situation with ease.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Morson Edge
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Facilities Coordinator. Familiarise yourself with the specific tasks mentioned in the job description, like light building maintenance and vendor management. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with clients and visitors, be prepared to discuss your customer service experience. Think of examples where you've resolved issues or improved client satisfaction. Highlighting your proactive approach will resonate well with the interviewers.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities, especially related to building services. Prepare scenarios where you've successfully tackled challenges in facilities management or similar environments. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Demonstrate Your Organisational Skills
As a Facilities Coordinator, you'll need to juggle multiple tasks. Be ready to discuss how you prioritise your workload and manage time effectively. Share specific tools or methods you use to stay organised, as this will show your potential employer that you can handle the demands of the role.