At a Glance
- Tasks: Manage boating traffic and ensure safety on the iconic Pontcysyllte Aqueduct.
- Company: Join the Canal & River Trust, a leader in preserving heritage sites.
- Benefits: Enjoy outdoor work, flexible hours, and a vibrant team atmosphere.
- Other info: Work in a dynamic tourist environment with opportunities for personal growth.
- Why this job: Be part of a unique experience while promoting safety and visitor enjoyment.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 36000 - 44962 £ per year.
Purpose of the Role
To deliver the safe, controlled, and efficient movement of powered and unpowered boating traffic across the Pontcysyllte Aqueduct by actively managing navigation, enforcing safety requirements, and providing a high-quality experience for boaters and visitors. This role will operate in designated hours of peak demand. Reporting to the local Operational Team, the role will be supported by on-site Trust colleagues at Trevor Basin and will be an important part not only in reinforcing safety at the site but also in reinforcing visitor experience and thereby promoting this important World Heritage Site.
Key Responsibilities
- Navigation & Traffic Control - Control entry and exit to the aqueduct in line with the operating model implementing single-direction navigation. Use stop/go paddles to regulate movement, manage batches of craft on a one-way system and in conjunction with colleague Operatives. Provide a link with both Operations Team and on-site Destinations & Attractions team/volunteers to ensure effective communication across the site.
- Safety & Risk Management - Maintain safe navigation at all times. Enforce no overtaking and low speeds as well as safe distancing of craft. Monitor boat behaviour and intervene where needed providing relevant advice to boaters and aqueduct users. In accordance with Trust safety procedures, report and record incidents of concern where necessary. Help manage any safety incidents in line with Trust procedures and in conjunction with local Trust staff and - where necessary - emergency services or other partner organisations.
- Queue & Flow Management - Manage queues on the Aqueduct and at either end during peak times. Adjust flow timings to reduce congestion. Communicate waiting times and delays to customers and users.
- Customer Service - Provide a visible, friendly and professional presence for the Canal & River Trust. Assist inexperienced users on the canal as well as moderate and mitigate towpath congestion. Answer queries and support visitor experience in conjunction with on-site colleagues.
Key Skills
- Strong verbal communication
- Ability to remain calm under pressure
- A strong awareness of safety and positive attitude to promoting safe working
- Customer service skills necessary
Working Conditions
- Outdoor role based on the Aqueduct. Access to Trust welfare facilities on-site.
- Busy and dynamic tourist environment in a renowned World Heritage site.
- Weekend and peak period working.
Aqueduct Operations Operative in Chester employer: Morson Edge
As an Aqueduct Operations Operative at the iconic Pontcysyllte Aqueduct, you will be part of a dedicated team committed to ensuring the safety and enjoyment of visitors in a stunning World Heritage Site. Our supportive work culture prioritises employee growth, offering opportunities to develop your skills in navigation, safety management, and customer service while working in a vibrant outdoor environment. Join us to make a meaningful impact on visitor experiences and contribute to the preservation of this remarkable landmark.
StudySmarter Expert Advice🤫
We think this is how you could land Aqueduct Operations Operative in Chester
✨Get Local and Get Networking
The transportation and logistics sector thrives on local connections, so don’t hesitate to hit up local job fairs or industry meetups. Chat with people in the field—it could lead to a part-time gig that isn’t even advertised yet!
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Look for community groups or forums related to transportation and logistics. Places like Facebook groups or LinkedIn communities can be great for finding opportunities and making contacts. You never know when someone might need a helping hand with logistics!
✨Be Ready for Flexibility
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Consider creating a mini portfolio or a simple LinkedIn profile highlighting relevant experience like driving, delivery, or supply chain management. When you apply directly on our website, make sure to include this info—it’ll help you stand out in a busy field!
We think you need these skills to ace Aqueduct Operations Operative in Chester
Some tips for your application 🫡
Show Off Your Relevant Experience:When applying for a part-time role in transportation and logistics, make sure to highlight any previous experience you've got in the field. Emphasise skills like route planning, inventory management, or your familiarity with relevant software. If you've worked at a warehouse or have experience driving, sprinkle that in there!
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Balance Your Flexibility and Availability:Since this is a part-time role, make it clear in your application when you’re available to work. Companies like Morson Edge appreciate candidates who are flexible and willing to adapt to varying schedules, so highlight any days or shifts that you can easily cover!
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How to prepare for a job interview at Morson Edge
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When you're prepping for the interview with Morson Edge for a part-time role in transportation and logistics, make sure you're up to speed with the key jargon. Terms like 'supply chain optimization' and 'freight management' are going to pop up, so showing you understand them will impress the interviewers!
✨Show Off Your Organisational Skills
This role will likely test your ability to manage multiple tasks and timelines. You might get asked how you would handle unexpected delays or shifts in schedules. Be ready with examples from past experiences where you’ve demonstrated strong organisational skills, which is crucial in this field.
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