Operational Supervisor Attractions. 6 months temporary opportunity. We're excited to welcome a new Operational Supervisor at Ellesmere Port. Role Overview: Working across our visitor attraction, the Operational Supervisor will be responsible for the safe and efficient operation at National Waterways Museum, Ellesmree Port, alongside leading and motivating a team to deliver outstanding customer service. The team will support this through engaging activity participation, the sale of goods and services, and the upkeep of a high quality environment for all visitors. The Operational Supervisor will champion the Trust's values, both personally and through your team, helping to create an exceptional visitor experience. Adoption of required emergency, safety, operational, financial, other processes appropriate to tasks. Plan and implement safe working procedures - creation of risk assessments and method statements, in line with the Trust's Health and Safety Policy and standards. Customers dealt with to expected standards of courtesy and care resolve concerns/ complaints. Deliver targeted business plan objectives for services, projects, events, maintenance to planned expenditure budgets, regularly reporting on the same. Assist with identifying future priorities/ business planning and budgetary planning. Instigate local maintenance tasks where required liaise with other operational teams, contractors and the Trust management structures, as necessary for the execution of works Coach, develop and support the team performance for required measures, including customer satisfaction and other service standards. About you You're an experienced and confident team leader who can motivate staff and volunteers to deliver a safe, welcoming, and high quality visitor experience. You understand operational and safety procedures and can produce risk assessments and method statements when needed. You handle customer enquiries and complaints professionally, and you're comfortable delivering services and projects to agreed targets and budgets. You support, coach and develop your team, using performance measures and customer feedback to drive improvement. Skills & Qualifications Relevant occupational qualifications in disciplines for bespoke tasks, for example food hygiene. Valid driving licence appropriate to vehicle for specific roles Proven experience in a customer facing relevant to the task required. Previous retail/catering experience - Desirable Proven experience in direct sales, handling cash and the application of appropriate procedures Proven experience in monitoring budgets and providing management reporting. Proven experience in leading and motivating teams directing, prioritising and delegating daily tasks Proven experience leading volunteers Proven experience with the use of computers and software packages Ability to work flexibly, in accordance with business demands. Operational Supervisor
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Supervisor, Quality Services in Cheshire, Warrington employer: Morson Edge
As a leading player in the Energy Sector, our company offers an exceptional work environment in Bridgwater, Somerset, where you can thrive as a Welding / NDT Field Engineer. We pride ourselves on fostering a collaborative culture that prioritises employee growth and development, alongside competitive daily rates and the potential for contract extensions until December 2026. Join us to be part of a dynamic team dedicated to making a meaningful impact in the energy industry.
