At a Glance
- Tasks: Support customers with machine installations, training, and technical support across the UK and Ireland.
- Company: A leading family-owned high-tech engineering company based in Germany.
- Benefits: Competitive salary, company car, home office flexibility, and career development opportunities.
- Other info: Home-based role with extensive travel and a strong focus on teamwork.
- Why this job: Join a dynamic team and make a real impact in high-precision engineering.
- Qualifications: Degree in Mechanical Engineering or related field; CNC machine service experience preferred.
The predicted salary is between 35000 - 40000 £ per year.
A family-owned, high-tech engineering company headquartered in Germany is seeking to expand its UK and Ireland service team. The company is a European market leader in high-precision tool holders for the metalworking industry and a global leader in tool shrinking, balancing, and presetting technologies. With approximately 800 employees worldwide, the company is known for its strong engineering expertise and commitment to quality.
The Role
We are currently looking for a Service & Applications Engineer to support customers across the UK and Ireland. This is a home-based role involving extensive travel and close collaboration with sales and technical teams. You will be responsible for supporting the full product portfolio, with a strong focus on machine installations, applications support, and customer training, both before and after sales.
Key Responsibilities
- Installation and commissioning of machines at customer sites
- Delivering customer training and application support
- Performing service visits, software updates, and preventative maintenance
- Providing technical support remotely and on-site
- Handling technical sales enquiries and supporting the sales team with technical expertise
- Acting as a key technical interface between customers and internal teams
Your Profile
- Degree in Mechanical Engineering, Manufacturing Engineering, or a comparable technical qualification (preferred)
- Strong knowledge and hands-on experience with CNC machine tool service
- Experience with machine installations, applications, customer training, and maintenance
- Ability to work independently and manage tasks proactively
- Strong PC skills, including MS Word, Excel, and PowerPoint
- Fluent in written and spoken English; German language skills are an advantage
- Detail-oriented, well organised, and a strong team player
- Willingness to travel extensively throughout the UK and Ireland
What We Offer
- Salary £35,000 – £40,000 per year (depending on experience)
- Company car included, available for private use
- A challenging and varied role in a leading high-tech engineering company
- Home-office-based position within the UK
- Full product training and long-term career development opportunities
Location
Home office in the UK, with regular travel across the UK and Ireland
Interested?
Candidates with relevant experience and qualifications are invited to submit a full application in English, including a cover letter, CV, relevant certificates, and salary expectations.
Service & Applications Engineer in Burnley employer: Morson Edge
Join a family-owned, high-tech engineering company that prioritises employee growth and offers a dynamic work culture. As a Service & Applications Engineer, you will benefit from a competitive salary, a company car for personal use, and extensive training opportunities, all while working from home and travelling across the UK and Ireland to support our innovative product portfolio. With a commitment to quality and strong engineering expertise, this is an excellent opportunity for those seeking meaningful and rewarding employment in a supportive environment.