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For Companies At a Glance
- Tasks: Identify automation opportunities and build intelligent solutions for efficient infrastructure operations.
- Company: Join a forward-thinking company in Hertfordshire focused on innovative infrastructure projects.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing system efficiency and stability through automation.
- Qualifications: Experience in 2nd and 3rd line support with a passion for automation.
- Other info: Embrace a culture of learning and collaboration in a dynamic tech environment.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an Infrastructure Operations (Automation) professional to join our clients Infrastructure projects team in Hertfordshire. This role sits at the heart of their infrastructure operations, where you will identify automation opportunities and build intelligent solutions that make our systems more efficient, resilient, and easier to support. You will play a key role in shaping how IT is delivered across the organisation. From scripting and deployment through to monitoring, patching, and incident response, your work will directly influence the stability, security, and scalability of our infrastructure.
The Role
You will be responsible for monitoring and maintaining our infrastructure, ensuring services remain reliable, secure, and compliant. Acting as an escalation point, you will take ownership of complex 2nd and 3rd line issues that require advanced technical expertise, delivering long-term solutions rather than quick fixes.
A major focus of the role is automation. You will proactively identify inefficiencies and design automated workflows that reduce manual effort, improve response times, and enhance operational consistency. You will also collaborate closely with Infrastructure Operations, Service Desk, and Field Services teams to embed automation into everyday processes and promote best practices across the business.
Key technologies and tools you will work with include:
- PowerShell (primary scripting and automation language)
- Python and Bash (Nice to have)
- Microsoft Azure
- Office 365 / Microsoft 365
- Ansible and Terraform
- Microsoft Intune
You will also document automation solutions clearly and share knowledge with colleagues, helping drive adoption and continuous improvement across the wider IT function.
About You
You are a technically strong infrastructure professional with demonstrable 2nd and 3rd line experience, but what really sets you apart is your problem-solving mindset and passion for automation. You are comfortable working under pressure, take ownership of issues, and enjoy improving how systems and teams operate.
Your background and strengths include experience with:
- 3rd line infrastructure support with an automation focus
- Cloud and Microsoft enterprise environments
- Scripting, workflow automation, and configuration management
- Structured service delivery and ITIL-aligned processes
You will bring strong communication skills, a customer-focused approach, and the ability to engage effectively with both technical and non-technical stakeholders. You are detail-oriented, process-driven, and committed to maintaining a stable and secure infrastructure.
If your experience doesn’t align perfectly with every requirement, we still encourage you to apply. We value potential, curiosity, and a willingness to learn — and you may be exactly the right fit for their team.
Automation Engineer in Broxbourne employer: Morson Edge
Contact Detail:
Morson Edge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automation Engineer in Broxbourne
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your automation projects. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common technical questions related to automation and infrastructure. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates like you!
We think you need these skills to ace Automation Engineer in Broxbourne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Automation Engineer role. Highlight your automation projects, scripting skills, and any relevant technologies you've worked with, like PowerShell or Azure.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about automation and how you can contribute to our infrastructure operations. Share specific examples of how you've improved processes in the past.
Showcase Your Problem-Solving Skills: In your application, emphasise your problem-solving mindset. We want to see how you've tackled complex issues in previous roles and how you approach automation challenges.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Morson Edge
✨Know Your Automation Tools
Familiarise yourself with the key technologies mentioned in the job description, especially PowerShell, Azure, and Ansible. Be ready to discuss how you've used these tools in past projects or how you would approach automation challenges.
✨Showcase Problem-Solving Skills
Prepare examples of complex issues you've resolved in previous roles, particularly those that required a 2nd or 3rd line support level. Highlight your thought process and the long-term solutions you implemented, as this will demonstrate your problem-solving mindset.
✨Communicate Clearly
Practice explaining technical concepts in simple terms, as you'll need to engage with both technical and non-technical stakeholders. Clear communication is key, so consider how you can convey your ideas effectively during the interview.
✨Emphasise Continuous Improvement
Be ready to discuss how you've identified inefficiencies in past roles and the steps you took to automate workflows. This shows your proactive approach and commitment to enhancing operational consistency, which is crucial for the role.
