At a Glance
- Tasks: Join a dynamic team to enhance and support a critical Salesforce CRM platform.
- Company: Leading banking environment with a fast-paced Salesforce ecosystem.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative Agile environment with strong focus on continuous improvement.
- Why this job: Make a real impact on customer services while developing your Salesforce skills.
- Qualifications: Experience in Salesforce administration or development, especially in financial services.
The predicted salary is between 55000 - 70000 £ per year.
We are seeking a skilled Salesforce Engineer to join a dynamic technology team within a leading banking environment. This role sits at the heart of a fast-paced Salesforce ecosystem, where you will help shape, support and enhance a critical CRM platform that underpins key customer and business services.
Working closely with the Salesforce Leaders, you will contribute to both the ongoing stability and the continuous improvement of the platform. You will be responsible for supporting live operations, resolving user issues, and ensuring the smooth running of day-to-day Salesforce activity, while also playing a key role in delivering new functionality and enhancements.
A core part of this position involves taking ownership of incoming incidents and service requests, driving them through to resolution and ensuring users receive a high-quality support experience. You will also collaborate with technical and business stakeholders to refine requirements and contribute to the delivery of robust, scalable solutions.
Beyond operational support, you will be actively involved in platform development work, helping to design and implement enhancements aligned to architectural direction. This includes working within established engineering standards, contributing to solution design, and ensuring all changes are appropriately documented and controlled.
You will also support integration activity between Salesforce and surrounding systems, using appropriate integration patterns to enable seamless data and process flow across the wider enterprise landscape. Strong collaboration across internal teams and external partners will be essential to deliver end-to-end solutions effectively.
The role operates within an Agile delivery environment, making use of modern tooling such as Jira, Confluence, and Azure DevOps to manage work, deployments, and release activities. You will be expected to follow DevOps practices and contribute to a culture of continuous improvement in delivery and quality.
A strong understanding of Salesforce configuration and development is essential, including hands-on experience across declarative tools as well as custom development where required. You will also play an active role in peer reviews, solution validation, and maintaining high standards of technical quality.
All activities will be carried out in accordance with the organisation’s risk and compliance framework, with a strong emphasis on governance, control, and timely escalation of issues where appropriate.
Key experience:
- The ideal candidate will bring experience working as a Salesforce Administrator or Developer within financial services or a similarly regulated environment.
- Exposure to Salesforce Financial Services Cloud and Salesforce Industries (Vlocity) is highly desirable.
- Strong capability across Salesforce Lightning, Flow automation, and security configuration is expected, along with familiarity in Apex development (including triggers and batch processing) and Lightning Web Components.
- Experience with Omnistudio (including Omniscripts, Flex Cards, DataRaptors, and Integration Procedures) will be highly advantageous, particularly in enterprise-scale implementations.
- Additional experience integrating Salesforce with external or legacy systems is important, along with exposure to identity and verification tools such as Onfido or Experian being a plus.
- Relevant Salesforce certifications, including Administrator, Platform App Builder, Developer, and Omnistudio certifications, would be beneficial but are not essential.
Salesforce Engineer employer: Morson Edge (Technology)
Join a leading banking environment as a Salesforce Engineer, where you will thrive in a dynamic technology team dedicated to innovation and excellence. Our collaborative work culture fosters continuous improvement and professional growth, offering you the chance to enhance your skills while contributing to critical CRM solutions that impact our customers and business services. With a strong emphasis on governance and quality, we provide a supportive environment that values your expertise and encourages you to take ownership of your projects.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking and tech sectors. Attend meetups or webinars related to Salesforce, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your Salesforce projects, especially any enhancements or integrations you've worked on. This will give potential employers a clear view of what you can bring to their team.
✨Tip Number 3
Prepare for those interviews! Brush up on common Salesforce scenarios and be ready to discuss how you've tackled challenges in past roles. Practising with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for skilled Salesforce Engineers like you. Plus, applying directly can sometimes give you a leg up in the hiring process.
We think you need these skills to ace Salesforce Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Salesforce Engineer role. Highlight your experience with Salesforce configuration, development, and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Showcase Your Experience:In your application, don’t just list your responsibilities; showcase your achievements! Talk about specific instances where you improved a process or resolved a critical issue. This helps us see the impact you've made in previous roles.
Be Clear and Concise:When writing your cover letter or application, keep it clear and concise. We appreciate straightforward communication, so get to the point while still showcasing your passion for the role and the company.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status directly. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Morson Edge (Technology)
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge, especially around the Financial Services Cloud and Lightning components. Be ready to discuss your hands-on experience with declarative tools and custom development, as well as any relevant projects you've worked on.
✨Showcase Your Problem-Solving Skills
Since you'll be dealing with user issues and service requests, prepare examples of how you've resolved similar problems in the past. Highlight your approach to troubleshooting and how you ensure a high-quality support experience for users.
✨Familiarise Yourself with Agile Practices
As this role operates within an Agile environment, it’s crucial to understand Agile methodologies. Be prepared to discuss your experience with tools like Jira and Confluence, and how you've contributed to continuous improvement in previous roles.
✨Collaboration is Key
This position requires strong collaboration with both technical and business stakeholders. Think of examples where you've successfully worked in a team to deliver solutions, and be ready to explain how you communicate effectively across different departments.
