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For Companies At a Glance
- Tasks: Lead exciting digital product implementations and drive customer success.
- Company: Fast-growing consultancy with a collaborative and supportive culture.
- Benefits: Competitive salary, flexible working, ongoing training, and career development.
- Why this job: Join a dynamic team and make a real impact on innovative digital solutions.
- Qualifications: Strong project management skills and experience in customer-facing roles.
- Other info: Opportunity for professional growth in a fast-paced environment.
The predicted salary is between 46800 - 78000 £ per year.
Location: Warwickshire (hybrid working – 2 days in the office so candidates who are commutable within the area are preferred)
Salary: circa £65,000 + benefits
An established and fast-growing consultancy and digital product specialist is seeking a Product Implementation Manager / Project Manager to join its expanding team. This is a newly created role, offering the opportunity to join the business at an exciting stage of growth and play a key role in delivering high-impact digital solutions to customers. This position provides an excellent platform for professional development within a dynamic, delivery-focused environment.
The Role
You will support the continued growth of the business by working directly with customers and internal Digital Product teams to deliver successful product implementations. The role involves understanding customer processes and systems, mapping how digital products integrate into existing practices, and ensuring solutions deliver tangible performance improvements and value. You will lead end-to-end delivery, develop deep product knowledge from day one, deliver user training, and provide post-implementation support. Strong customer communication, proactive risk management, and a focus on outcomes are central to this role.
Key Responsibilities
- Delivery Leadership: Own end-to-end customer implementations, maintaining delivery plans that balance speed, quality, and risk while driving measurable customer outcomes.
- Change & Adoption: Lead practical change and adoption activities, including training, enablement, and post-go-live support to ensure early and sustained value.
- Product Implementation & UAT: Work closely with Product and Engineering teams to translate customer needs into clear requirements, manage UAT, and support successful deployments aligned with the product roadmap.
- Customer Partnership: Act as the primary delivery contact for customers, managing expectations, identifying risks early, and ensuring smooth onboarding through to live operation.
- Cross-functional Collaboration: Coordinate across product, engineering, QA, architecture, and support teams to unblock delivery and ensure effective handovers.
- Problem Solving & Continuous Improvement: Contribute implementation insights to product development and continuously improve delivery approaches, tools, and processes.
- Reporting: Provide clear, outcome-focused updates on progress, risks, and performance for both customers and internal stakeholders.
Skills & Experience
- Strong project and delivery management capability with a clear focus on outcomes.
- Proven experience leading change initiatives and embedding new systems and ways of working.
- Confidence working with digital products to improve business processes.
- Highly proactive and collaborative, with the ability to manage multiple stakeholders.
- Customer-facing experience, building trust and managing expectations.
- Clear and effective communicator across technical and non-technical audiences.
- Calm, resilient, and able to maintain momentum in fast-paced environments.
- Comfortable working in agile, hands-on delivery settings.
Desirable Experience
- Delivering product-led implementations from onboarding through adoption.
- Working closely with product and engineering teams during release cycles.
- Measuring and demonstrating value realised by customers.
- Experience in scale-up or fast-growth product environments.
What’s On Offer
- The opportunity to work on impactful digital products.
- A collaborative and supportive team culture.
- Ongoing career development and training opportunities.
- Flexible working arrangements.
- Competitive salary and benefits package.
Product Project Manager employer: Morson Edge (Technology)
Contact Detail:
Morson Edge (Technology) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Project Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their challenges and think about how you can add value. This will help you stand out as someone who’s genuinely interested and ready to contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences align with the role of Product Implementation Manager. Keep it concise but impactful, focusing on outcomes you've achieved in past projects.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email reiterating your interest and summarising how you can help the team can keep you top of mind for the hiring manager.
We think you need these skills to ace Product Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Product Implementation Manager. Highlight your project management experience and any relevant digital product work you've done. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team. Be specific about your experience with customer-facing roles and change initiatives.
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, make sure your application reflects your ability to communicate clearly and effectively. Whether it's in your CV or cover letter, we want to see examples of how you've built trust with stakeholders.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the latest updates from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Morson Edge (Technology)
✨Know the Product Inside Out
Before your interview, dive deep into the digital products the company offers. Understand their features, benefits, and how they integrate into customer processes. This knowledge will help you demonstrate your ability to lead product implementations effectively.
✨Showcase Your Project Management Skills
Prepare specific examples from your past experiences where you've successfully managed projects. Highlight your ability to balance speed, quality, and risk while driving measurable outcomes. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Communication
Since this role involves a lot of customer interaction, be ready to discuss how you've built trust and managed expectations in previous roles. Share anecdotes that showcase your proactive communication style and how you’ve handled challenges with clients.
✨Demonstrate Your Problem-Solving Skills
Think of instances where you've contributed to continuous improvement in project delivery. Be prepared to discuss how you identify risks early and implement solutions. This will show your potential employer that you're not just a doer but also a thinker who adds value.
