Head of Customer Remediation Monitoring in London is sought by Morson Edge (Financial Services) to lead second-line oversight across customer remediation programmes and enterprise-wide issues impacting customer outcomes. This is a senior leadership role with exposure to Compliance, Risk, Operations and Executive stakeholders.
The role will drive the monitoring and assurance strategy, oversee a risk-based plan, challenge on customer harm and redress, identify emerging risks and present insights
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Head of Customer Remediation Monitoring & Assurance in London employer: Morson Edge (Financial Services)
Morson Edge offers a dynamic and supportive work environment in the heart of London, where innovation meets security in cloud operations. Employees benefit from a culture that prioritises professional growth, with opportunities to enhance skills in Azure administration and security practices. The company's commitment to a collaborative atmosphere ensures that every team member's contributions are valued, making it an excellent choice for those seeking meaningful and rewarding employment.
Contact Details:
Morson Edge (Financial Services) Recruitment Team
