At a Glance
- Tasks: Lead automation projects and enhance operational workflows in a dynamic contact centre environment.
- Company: Morson Edge, a forward-thinking financial services firm based in London.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Engage with diverse stakeholders and work in a collaborative team atmosphere.
- Why this job: Make a real difference by automating processes and improving efficiency with cutting-edge technology.
- Qualifications: Strong experience in process analysis and automation is essential.
The predicted salary is between 47181 - 52413 £ per year.
Morson Edge (Financial Services) is seeking a Business Analyst based in London to lead a project focused on Contact Centre Process Automation. The role involves automating data flows from Salesforce to GCP and presenting it in Power BI dashboards. The successful candidate will engage with various stakeholders to improve operational workflows and define requirements for automation solutions. Strong experience in process analysis and automation is essential.
Business Analyst – Contact Centre Automation & AI in London employer: Morson Edge (Financial Services)
Morson Edge is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Financial Services. Based in London, employees benefit from a vibrant city atmosphere, ample opportunities for professional growth, and a commitment to cutting-edge technology in automation and AI. With a focus on employee development and a supportive environment, Morson Edge is dedicated to empowering its team members to excel in their careers while making a meaningful impact in the industry.
Contact Details:
Morson Edge (Financial Services) Recruitment Team
