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- Tasks: Lead the creation of a new Technology Operations function from the ground up.
- Company: A leading UK Financial Service Organisation undergoing transformation.
- Benefits: Competitive salary up to £190,000 plus bonus and flexible working.
- Why this job: Seize a unique opportunity to shape technology operations in a national-scale environment.
- Qualifications: Experience in building Technology Operations/SRE functions in digital-first settings.
- Other info: Join a dynamic team focused on innovation and resilience in tech.
The predicted salary is between 114000 - 266000 £ per year.
My client, a large UK Financial Service Organisation is seeking a Head of Technology Operations to build a Technology Operations function from scratch and lead it at national scale to join their London based office. This role will be 3 days/week in office.
This is a true greenfield opportunity. The platform already processes around one-third of all UK card-present transactions, which will be migrated into this new business pillar. The organisation is mid-transformation and looking for someone energised by a blank sheet of paper to design, implement, and lead end-to-end technology operations.
You will be responsible for the design and build a full Tech Operations capability: SRE, incident & problem management, ITSM, resilience, disaster recovery, and tooling as well as defining the Target Operating Model (TOM) for Ops Technology and implement best-in-class operational processes from scratch.
Who we’re looking for:
- Proven experience building Technology Operations / SRE functions from scratch in a digital-first environment.
- Strong engineering mindset and experience with cloud-native, distributed systems.
- Ability to clearly articulate the decisions, trade-offs, and rationale behind how the function was designed and scaled.
- Comfortable operating in a regulated, high-availability environment with national critical infrastructure responsibilities.
Head of Technology Operations employer: Morson Edge (Financial Services)
Contact Detail:
Morson Edge (Financial Services) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Technology Operations
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend tech meetups. We all know that sometimes it’s not just what you know, but who you know that can get you in the door.
✨Tip Number 2
Prepare for those interviews by practising your pitch. We recommend highlighting your experience in building tech operations from scratch. Make sure you can clearly explain your thought process and decisions – they’ll want to see that engineering mindset!
✨Tip Number 3
Showcase your passion for greenfield projects! When discussing your previous roles, focus on how you’ve tackled challenges and built teams. We want to hear about your journey and how you can bring that energy to this new opportunity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Head of Technology Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of Technology Operations. Highlight your experience in building tech operations from scratch and any relevant achievements in incident management or team leadership.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this greenfield opportunity. Share your vision for designing and implementing tech operations and how your engineering mindset aligns with our goals.
Showcase Your Technical Skills: Don’t shy away from detailing your technical expertise, especially in cloud-native and distributed systems. We want to see how your skills can help us build a robust Tech Operations function.
Apply Through Our Website: For the best chance of getting noticed, make sure you apply through our website. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Morson Edge (Financial Services)
✨Know Your Tech Inside Out
Make sure you’re well-versed in the latest technology operations principles, especially around SRE and incident management. Brush up on your knowledge of cloud-native systems and be ready to discuss how you've built similar functions in the past.
✨Showcase Your Leadership Skills
As a Head of Technology Operations, you'll need to lead a team effectively. Prepare examples of how you've managed teams, particularly in high-pressure environments. Highlight your experience in building teams from scratch and how you’ve fostered a culture of resilience and innovation.
✨Articulate Your Vision
This role is about designing a function from the ground up, so be ready to share your vision for the Target Operating Model (TOM). Discuss the trade-offs and decisions you would make in creating best-in-class operational processes, and how you would implement them in a regulated environment.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that test your problem-solving skills. Think about potential incidents that could occur in a national critical infrastructure setting and how you would handle them. This will show your ability to think on your feet and manage crises effectively.
