Head of Technology Operations

Head of Technology Operations

Full-Time 63000 - 77000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead the creation of a new Technology Operations function from the ground up.
  • Company: Join a leading UK Financial Service Organisation in a transformative phase.
  • Benefits: Competitive salary up to £190,000 plus bonus and flexible working.
  • Other info: Opportunity to work in a dynamic, high-impact role with national significance.
  • Why this job: Be part of a greenfield project that shapes the future of technology operations.
  • Qualifications: Experience in building Technology Operations or SRE functions in digital environments.

The predicted salary is between 63000 - 77000 £ per year.

My client, a large UK Financial Service Organisation is seeking a Head of Technology Operations to build a Technology Operations function from scratch and lead it at national scale to join their London based office. This role will be 3 days/week in office.

This is a true greenfield opportunity. The platform already processes around one-third of all UK card-present transactions, which will be migrated into this new business pillar. The organisation is mid-transformation and looking for someone energised by a blank sheet of paper to design, implement, and lead end-to-end technology operations.

You will be responsible for the design and build a full Tech Operations capability: SRE, incident & problem management, ITSM, resilience, disaster recovery, and tooling as well as defining the Target Operating Model (TOM) for Ops Technology and implement best-in-class operational processes from scratch.

Who we’re looking for:

  • Proven experience building Technology Operations / SRE functions from scratch in a digital-first environment.
  • Strong engineering mindset and experience with cloud-native, distributed systems.
  • Ability to clearly articulate the decisions, trade-offs, and rationale behind how the function was designed and scaled.
  • Comfortable operating in a regulated, high-availability environment with national critical infrastructure responsibilities.

Head of Technology Operations employer: Morson Edge (Financial Services)

Morson Edge offers a dynamic and supportive work environment for the Financial Crime QA Manager role, where employees are encouraged to take ownership and drive innovation within the bank's assurance capabilities. With a strong focus on professional development and progression, this London-based position allows for meaningful engagement with stakeholders at all levels, fostering a culture of collaboration and growth. The unique blend of a start-up pace within an established bank provides an exciting opportunity for those looking to make a significant impact in the financial crime sector.

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Contact Details:

Morson Edge (Financial Services) Recruitment Team

We think you need these skills to ace Head of Technology Operations

Technology Operations
Incident Management
Team Management
Target Operating Model (TOM)
Greenfield Development
Digital Transformation
Site Reliability Engineering (SRE)