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- Tasks: Engage potential members and showcase our unique wellness offerings to convert enquiries into active memberships.
- Company: Join Morrow, a next-gen health and wellness brand transforming longevity care.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth in wellness.
- Why this job: Be part of a movement that combines high performance with deep healing.
- Qualifications: Diploma in relevant fields and 1-3 years in sales or customer-facing roles.
- Other info: Dynamic environment with a focus on holistic wellbeing and community impact.
The predicted salary is between 30000 - 42000 £ per year.
About Morrow Health
Welcome to Morrow — where science meets soul. Morrow is a next-generation health and wellness brand rooted in the belief that high performance and deep healing go hand in hand. We offer an integrated, intentional lifestyle experience across diagnostics, movement, nourishment, restoration, and mindfulness — all under one roof. Our flagship 38,000 sq ft sanctuary in Singapore brings together clinical excellence and soulful experiences. This marks the beginning of our vision to become a global force for wellness transformation.
At Morrow, we are guided by two sets of commitments:
- Our Operating Principles — how we work as a team: Mindful · Ownership · Rhythm · Winning Together
- Our Brand Promises — what we bring to our clients: Connection · Impact · Trust · Empowerment (CITE)
This isn’t just wellness—it’s a movement. If you’re ready to shape the future of longevity care and make a lasting impact, join us in building something extraordinary.
Role Overview
As a Membership Consultant, you will be responsible for engaging prospective members, showcasing our unique wellness offerings, and converting enquiries into active memberships. You will act as a trusted advisor, educating customers on our products and services, and ensuring every interaction reflects our brand’s values of care, empowerment, and holistic wellbeing. This role combines sales, product expertise, and customer service excellence, making it a vital front-line position in driving growth for the business.
Key Responsibilities
- Respond to enquiries from online platforms, walk-ins, or referrals with professionalism and timeliness.
- Build strong rapport with prospective members by understanding their needs, wellness goals, and lifestyle aspirations.
- Learn and maintain in-depth product knowledge of all services (medical, wellness, recovery, nutrition, fitness) and communicate benefits clearly.
- Conduct consultations, facility tours, and product demonstrations to guide potential members through our offerings.
- Convert leads into memberships by presenting appropriate packages, promotions, and value propositions.
- Follow up with leads through calls, emails, and digital channels to maximise conversion.
- Work closely with the MORROW Experience team to ensure smooth onboarding and handover of new members.
- Track and report sales activities, conversion rates, and member feedback for continuous improvement.
- Maintain high standards of integrity, confidentiality, and compliance in all sales and service activities.
- Ownership of membership lifecycle beyond sign-up: monitor member activity, nurture ongoing engagement, address concerns early, and collaborate across teams to maximise renewals and maintain best-in-class retention rates.
Requirements
- Diploma or equivalent in Sales, Marketing, Business, Sports Science, or related field.
- 1–3 years of experience in consultative sales, membership sales, or customer-facing roles.
- Strong communication and interpersonal skills with a persuasive yet empathetic approach.
- Passion for health, wellness, and lifestyle services; ability to translate enthusiasm into customer trust.
- Proactive, target-driven, and resilient in achieving conversion goals.
- Tech-savvy with experience using CRM systems and online communication tools.
- Bonus: Prior experience in gyms, spas, recovery facilities, hospitality, or wellness clubs.
Morrow is an equal opportunity employer committed to building a diverse and inclusive team. If you’re excited to contribute to our mission, we invite you to submit your application here: https://apply.workable.com/j/8AE05E6C48
Sales Representative (Membership) in Penarth employer: MORROW HEALTH PTE. LTD.
Contact Detail:
MORROW HEALTH PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Representative (Membership) in Penarth
✨Tip Number 1
Get to know Morrow Health inside out! Familiarise yourself with our wellness offerings and values. When you chat with potential members, show them you’re not just selling a membership; you’re inviting them into a lifestyle that resonates with their goals.
✨Tip Number 2
Practice your pitch! Role-play with a friend or in front of the mirror. Make sure you can confidently explain how our services can meet the needs of prospective members. The more comfortable you are, the more likely you’ll convert those leads!
✨Tip Number 3
Follow up like a pro! After initial conversations, don’t let those leads go cold. A quick call or personalised email can make all the difference. Show them you care about their wellness journey and are there to support them every step of the way.
✨Tip Number 4
Leverage our website for applications! It’s super easy to apply through our platform, and it shows you’re tech-savvy and proactive. Plus, it helps us keep track of your application seamlessly. Let’s get you on board!
We think you need these skills to ace Sales Representative (Membership) in Penarth
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for health and wellness shine through. We want to see how your passion aligns with Morrow's mission of transforming wellness—so don’t hold back!
Tailor Your Experience: Make sure to highlight any relevant experience you have in sales or customer service. We love seeing how your background can contribute to our unique offerings, so be specific about your achievements and skills.
Be Personable: Remember, we’re looking for someone who can build connections with prospective members. Use a friendly tone in your application to reflect your interpersonal skills and show us how you can engage with our community.
Follow the Application Process: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at MORROW HEALTH PTE. LTD.
✨Know Your Stuff
Before the interview, dive deep into Morrow's offerings. Familiarise yourself with their wellness services and how they integrate health and lifestyle. This will help you speak confidently about how you can contribute to their mission.
✨Showcase Your People Skills
As a Membership Consultant, building rapport is key. Prepare examples of how you've successfully engaged with customers in the past. Highlight your ability to listen, understand needs, and provide tailored solutions that reflect Morrow's values.
✨Be Ready to Sell Yourself
Think of the interview as your first sales pitch. Be prepared to discuss how you would convert leads into memberships. Use specific strategies or techniques you've employed before to demonstrate your sales acumen and passion for wellness.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Inquire about Morrow's future plans or how they measure success in member engagement. This shows your genuine interest in the role and the company’s vision.
