At a Glance
- Tasks: Provide tech support and troubleshoot issues for hardware, software, and networks.
- Company: Join Morrow, a pioneer in preventative healthcare and innovative technology.
- Benefits: Competitive salary, growth opportunities, and a chance to make a real impact.
- Other info: Dynamic work environment focused on trust, connection, and empowerment.
- Why this job: Be part of a movement redefining healthcare with cutting-edge technology.
- Qualifications: 2+ years in tech support and a passion for learning.
The predicted salary is between 30000 - 40000 £ per year.
About Morrow
Morrow is redefining preventative healthcare by integrating precision medicine, digital tools, and lifestyle interventions into a seamless ecosystem. Our flagship centre in Singapore combines a medical clinic with a next‑generation lifestyle facility, supported by AI, health coaching, and the latest in diagnostics and recovery modalities. We believe in Trust, Connection, Empowerment, and Impact. These values drive every action we take.
At Morrow, we are guided by two sets of commitments:
- Our Operating Principles – how we work and hold ourselves accountable as a team: Mindful. Ownership. Rhythm. Winning Together.
- Our Brand Promises – what we bring to our clients and the lens for everything we create: Connection. Impact. Trust. Empowerment.
This is not just medicine. It is a movement. If you are ready to shape the future of longevity care and make a lasting impact, join us in redefining healthcare for Singapore and the world.
Location: Morrow Flagship, Singapore
Reports to: Head, Cybersecurity & IT
Overview
We are looking for a reliable and enthusiastic IT Engineer to provide day‑to‑day end‑user support across hardware, software, and network systems. You will play a key role in onboarding, first‑level troubleshooting, and helping to ensure an efficient and secure IT environment.
Key Responsibilities
- Provide frontline technical assistance to employees for devices, software, and peripherals
- Assist in the setup and deployment of new equipment (PCs/laptops, monitors, printers, phones)
- Troubleshoot basic issues related to connectivity, system settings, or standard software
- Handle support ticket logging, tracking, and resolution/escalation as needed
- Assist with IT inventory management, user onboarding/offboarding, and password resets
- Follow documentation and internal support guidelines to ensure consistency
Requirements
- 2+ years in a helpdesk or technical support role
- Basic understanding of Windows and macOS environments
- Familiarity with Microsoft 365, user support tools, remote desktop solutions, VOIP/SIP systems, and basic network support
- Exposure to firewall and network configuration is a plus
- Prior experience working in ISO 27001 certified and/or SOC 2 compliant environments preferred
- Good communication and customer service skills
- Strong willingness to learn, document, and contribute to a security‑conscious culture
Kindly submit all applications through the following link: https://apply.workable.com/j/28FCA5AD77
IT Engineer in Penarth employer: MORROW HEALTH PTE. LTD.
Contact Detail:
MORROW HEALTH PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Engineer in Penarth
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend meetups, webinars, or even casual coffee chats. You never know who might have a lead on your dream IT Engineer role!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your technical abilities. This can be a great conversation starter during interviews and shows potential employers what you can bring to the table.
✨Tip Number 3
Prepare for the interview by researching Morrow’s values and how they align with your own. Be ready to discuss how you can contribute to their mission of redefining healthcare and making an impact in the community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Morrow team and being part of this exciting movement.
We think you need these skills to ace IT Engineer in Penarth
Some tips for your application 🫡
Show Your Enthusiasm: When you're writing your application, let your passion for IT and helping others shine through. We love seeing candidates who are excited about the role and our mission at Morrow!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in helpdesk or technical support roles. Mention any specific tools or systems you've worked with that align with what we use at Morrow.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on your key skills and experiences that make you a great fit for the IT Engineer position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at MORROW HEALTH PTE. LTD.
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows and macOS environments, as well as Microsoft 365. Be ready to discuss your experience with helpdesk support and any troubleshooting you've done in the past. This will show that you're not just familiar with the tools but can also handle real-world issues.
✨Showcase Your Customer Service Skills
Morrow values connection and trust, so be prepared to share examples of how you've provided excellent customer service in previous roles. Think about specific situations where you went above and beyond to help a user or resolve an issue, as this will resonate with their core values.
✨Demonstrate Your Willingness to Learn
Highlight your eagerness to learn and adapt, especially in a fast-paced environment like Morrow. Discuss any recent training or certifications you've pursued, and express your enthusiasm for contributing to a security-conscious culture. This aligns perfectly with their commitment to empowerment.
✨Prepare Questions That Matter
Have a few thoughtful questions ready about Morrow's approach to IT and how they integrate technology into their healthcare model. This shows that you're genuinely interested in their mission and are thinking about how you can contribute to their goals of redefining healthcare.