At a Glance
- Tasks: Lead a team, ensure store compliance, and deliver excellent customer service.
- Company: Morrisons is one of the UK's largest supermarkets, serving over 11 million customers weekly.
- Benefits: Enjoy flexible shifts, six weeks holiday, and discounts from day one.
- Why this job: Join a dynamic team focused on fresh food and exceptional customer experiences.
- Qualifications: Experience in customer-facing roles and ability to lead a team effectively.
- Other info: Career progression opportunities and a supportive recruitment process.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Join to apply for the Shift Leader role at Morrisons.
Are you working in a customer facing, fast paced environment? Ready to take the next step in your career? Our Shift Leader roles could be the next opportunity for you. Our shift leaders take responsibility for trading our stores to exceed customer expectations, through opening and closing stores, ensuring compliance and providing excellent customer service. They have a passion for supporting and leading teams.
In return for your hard work we will offer you:
- Fully flexible shift patterns
- Six weeks holiday (including bank holidays)
- 15% discount in our supermarkets and convenience stores available from the day you join us
- Additional 10% discount card for a Friend or Family member
- Career progression and development opportunities
- Subsidised in store cafe or shop floor ranges
- Competitive pension and life assurance
- Healthcare/Well-being benefits including Aviva Digital GP
- Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more
- Optional Payroll charity donations
- A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave
We want to provide everyone with the opportunity to succeed in their role and career with us. It’s one of our main ambitions here at Morrisons, so this could just be the start of your Morrisons journey.
Find out more about working in Retail at Morrisons here.
About You
- Loves leading a team and going above and beyond for our colleagues and customers
- Enjoys being active and working in a fast paced varied environment
- Likes to use your own initiative to identify opportunities to deliver our plan with attention to detail
- Has the ability to use a range of equipment and technology
- Has experience in dealing with emergency situations, following store policies and procedures
What happens next? Click apply today to join our team – it only takes a couple of minutes! We’ll contact you soon, so please check your emails and phone regularly.
At Morrisons, we want to make sure our recruitment process is fair and accessible to all. If you require any support with completing your online application, please contact us at hourlyresourcing@morrisonsplc.co.uk. Alternatively if you need adjustments at interview stage, if you\’re invited for interview you\’ll be given a local contact who can support you with this.
About Us
We love providing our customers with a great shopping experience they won’t find anywhere else. We are one of the UK’s largest supermarkets, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. We’ve lots of opportunities for you to play your part. So, whether you want to make the freshest food or serve our customers, we’d love to meet you… We’re Foodmakers and Shopkeepers and together, we make Morrisons. What we make, makes us who we are
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Management and Manufacturing
- Retail
Referrals increase your chances of interviewing at Morrisons by 2x
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Shift Leader employer: Morrisons

Contact Detail:
Morrisons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader
✨Tip Number 1
Showcase your leadership skills during the interview. Be ready to share specific examples of how you've successfully led a team in a fast-paced environment, highlighting your ability to motivate and support colleagues.
✨Tip Number 2
Familiarise yourself with Morrisons' values and customer service standards. Demonstrating your understanding of what makes their shopping experience unique can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you handle emergency situations. Think of examples where you've followed store policies effectively, as this will show your capability to manage challenges while ensuring safety and compliance.
✨Tip Number 4
Be proactive in asking questions during the interview about career progression and development opportunities at Morrisons. This shows your enthusiasm for growth within the company and aligns with their ambition to help employees succeed.
We think you need these skills to ace Shift Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and team leadership. Use specific examples that demonstrate your ability to thrive in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for leading teams and exceeding customer expectations. Mention how your skills align with the responsibilities of a Shift Leader at Morrisons.
Highlight Relevant Skills: In your application, emphasise skills such as initiative, attention to detail, and experience with emergency situations. These are key traits that Morrisons is looking for in a Shift Leader.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep you on their radar.
How to prepare for a job interview at Morrisons
✨Show Your Leadership Skills
As a Shift Leader, demonstrating your ability to lead and support a team is crucial. Prepare examples from your past experiences where you successfully led a team or resolved conflicts, showcasing your leadership style and how it benefited the team.
✨Understand Customer Service Excellence
Morrisons places a strong emphasis on customer service. Be ready to discuss what excellent customer service means to you and provide specific examples of how you've gone above and beyond for customers in previous roles.
✨Familiarise Yourself with Store Operations
Since the role involves opening and closing stores, ensure you understand the key responsibilities that come with these tasks. Research common store operations and be prepared to discuss how you would handle various situations, including emergencies.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This shows your genuine interest in the role and the company. Consider asking about team dynamics, training opportunities, or how success is measured in the Shift Leader position.