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- Tasks: Support stores in meeting trading standards and consumer protection requirements.
- Company: Join a vibrant team at a leading retail company committed to compliance and customer satisfaction.
- Benefits: Enjoy a hybrid work model, subsidised meals, free parking, and exciting company events.
- Why this job: Be part of a diverse culture that values different perspectives and drives continuous improvement.
- Qualifications: Chartered Trading Standards Practitioner with relevant qualifications and retail compliance experience required.
- Other info: Work from our lively Bradford office three days a week and remotely for 1.5 days.
The predicted salary is between 36000 - 60000 £ per year.
The Retail Trading Standards Manager will be responsible for supporting our stores in meeting trading standards and consumer protection requirements, defending our brand and upholding customer expectations. An important member of the Corporate Services department, you will actively engage with internal and external stakeholders at all levels to drive continuous improvement in our Trading Standards compliance. This position follows a hybrid model with a 4.5 day working week.
Our teams work from our vibrant head office in Bradford for three days and remotely for a day and a half, Monday to Friday. Hilmore House, our head office, offers convenient amenities, including a subsidised on-site restaurant, coffee shop, convenience and sample store, a prayer room, free parking, and frequent company wide events and promotions. Applicants should live within a reasonable commuting distance of our office.
Some of your responsibilities will include:
- Work with senior stakeholders across the business to agree effective, risk-based legal compliance systems that align to commercial needs of the Company and enable regulatory requirements to be met economically and in a practical manner.
- Build strong relationships with numerous stakeholders at all levels across the business to share the vision of Trading Standards compliance and encourage cross functional working to ensure compliance is incorporated into everything we do and risks are managed.
- Provide impactful management reports and information, giving stakeholders across the company clear, concise and relevant Trading Standards compliance information to enable them to take action in priority areas.
- Support the retail audit programme, contributing to audit protocols to ensure stores are diligently assessed against relevant criteria and that the root cause of under-performance is resolved.
- Establish proactive measures and monitoring to identify stores falling below expected standard of performance and work with store/regional management and other stakeholders to secure necessary improvements.
- Manage the interface with regulatory and enforcement agencies, maintaining a strong Primary Authority relationship and securing ‘assured advice’ in key areas.
- Develop and secure delivery of effective training and guidance on the Company’s compliance systems and procedures to all store management, colleagues and other compliance colleagues.
We’ve built an incredibly diverse business, and we’re working hard to make sure we truly represent the communities we serve. One of the best things about working with so many different people is having the opportunity to listen, learn and connect with lots of different views, perspectives and beliefs.
For this role, we’re looking for someone who has:
- Chartered Trading Standards Practitioner with a formal Trading Standards qualification: Graduate Diploma in Trading Standards or Post-Graduate Diploma in Consumer Affairs and Trading Standards.
- Trading Standards Practitioner Certificate (TSPC) and/or Diploma (TSPD).
- In-depth knowledge and understanding of retail and the required Trading Standards compliance controls.
- In-depth knowledge and understanding of Trading Standards legislation and experience of successful engagement with enforcing bodies.
- Lead Assessor Qualification with practical experience of auditing retail and/or food processing operations.
- HACCP or other risk management experience.
Retail Trading Standards Manager employer: Morrisons
Contact Detail:
Morrisons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Trading Standards Manager
✨Tip Number 1
Network with professionals in the Trading Standards field. Attend industry events or webinars to connect with others who may have insights into the role and can provide valuable advice or even referrals.
✨Tip Number 2
Familiarise yourself with the latest Trading Standards legislation and compliance controls relevant to retail. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 3
Prepare to discuss your experience in managing compliance systems and engaging with regulatory bodies. Be ready to share specific examples of how you've successfully navigated challenges in previous roles.
✨Tip Number 4
Showcase your ability to build strong relationships with stakeholders. Think of instances where you've collaborated across departments to achieve compliance goals, as this is crucial for the Retail Trading Standards Manager role.
We think you need these skills to ace Retail Trading Standards Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in Trading Standards and compliance management. Use specific examples that demonstrate your ability to engage with stakeholders and drive improvements.
Craft a Strong Cover Letter: In your cover letter, express your passion for retail compliance and how your qualifications align with the role. Mention your Chartered Trading Standards Practitioner status and any relevant legal qualifications.
Showcase Your Stakeholder Engagement Skills: Provide examples of how you've successfully built relationships with various stakeholders in previous roles. This is crucial for the Retail Trading Standards Manager position.
Highlight Relevant Qualifications: Clearly list your qualifications such as the Graduate Diploma in Trading Standards or any other relevant certifications. Make sure to mention your experience with auditing and compliance systems.
How to prepare for a job interview at Morrisons
✨Know Your Trading Standards
Make sure you have a solid understanding of Trading Standards legislation and compliance controls. Brush up on recent changes in the law and be prepared to discuss how these might impact the company's operations.
✨Showcase Your Stakeholder Engagement Skills
This role requires strong relationships with various stakeholders. Prepare examples of how you've successfully engaged with different teams or external bodies in the past, highlighting your communication and collaboration skills.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to manage compliance issues or improve performance standards, and be ready to explain your thought process and actions.
✨Demonstrate Your Training Experience
Since part of the role involves developing training and guidance, be ready to discuss any experience you have in this area. Share specific examples of training programmes you've created or delivered, and the outcomes they achieved.
