Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Serve customers at checkouts and kiosks, ensuring a fantastic shopping experience.
- Company: Morrisons is one of the UK's largest supermarkets, known for fresh food and great value.
- Benefits: Enjoy flexible shifts, 15% discount, career progression, and well-being perks.
- Why this job: Join a friendly team, develop your skills, and make a real impact on customer satisfaction.
- Qualifications: Must be over school leaver's age; friendly and proactive attitude required.
- Other info: Quick application process; support available for all candidates.
Do you have a helpful and friendly style, enjoy meeting new people and going above and beyond for customers? Within our stores we have many exciting teams and we are looking for Customer Assistants to work within our Service departments, serving our customers on checkouts, self-serve checkouts, and our kiosks. We want all our customers to have the best experience possible.
These roles will involve serving and providing great service, so our customers have the best shopping experience possible. You will also be trained across all departments such as replenishment and market street, and you will therefore be required to work where the store most needs your support.
In return for your hard work we will offer you:
- Fully flexible shift patterns
- Six weeks holiday (including bank holidays)
- 15% discount in our supermarkets and convenience stores available from the day you join us
- Additional 10% discount card for a Friend or Family member
- Career progression and development opportunities
- Subsidised in store cafe or shop floor ranges
- Competitive pension and life assurance
- Healthcare/Well-being benefits including Aviva Digital GP
- Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more
- Optional Payroll charity donations
- A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave
We want to provide everyone with the opportunity to succeed in their role and career with us. It’s one of our main ambitions here at Morrisons, so this could just be the start of your Morrisons journey.
About you: You’ll be the kind of person who:
- Has a helpful and friendly style
- Loves going above and beyond for our customers
- Enjoys being active and working in a fast paced varied environment
- Likes to use your own initiative to help support and resolve customer queries
- Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety
Please note: We will only recruit individuals who are over the school leaver’s age. Additionally, some of our roles require you to be over 18, due to health and safety.
What happens next? Click apply today to join our team - it only takes a couple of minutes! We’ll contact you soon, so please check your emails and phone regularly.
At Morrisons, we want to make sure our recruitment process is fair and accessible to all. If you require any support with completing your online application, please contact us at resourcing@morrisonsplc.co.uk. Alternatively, if you need adjustments at interview stage, if you’re invited for interview you’ll be given a local contact who can support you with this.
About us: We love providing our customers with a great shopping experience they won’t find anywhere else. We are one of the UK’s largest supermarkets, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket.
We’ve lots of opportunities for you to play your part. So, whether you want to make the freshest food or serve our customers, we’d love to meet you.
Customer Assistant - Service employer: Morrisons
Contact Detail:
Morrisons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Service
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's a phone call or an in-person chat, let your passion for helping others shine through. This will demonstrate that you truly align with the friendly and helpful style they are looking for.
✨Tip Number 2
Familiarise yourself with the store layout and the various departments. Being knowledgeable about where products are located and how different sections operate will help you stand out as someone who is proactive and ready to assist customers effectively.
✨Tip Number 3
Prepare to discuss examples of when you've gone above and beyond for customers in previous roles. This could be a specific situation where you resolved a problem or provided exceptional service, showcasing your initiative and dedication.
✨Tip Number 4
Be ready to demonstrate your ability to work in a fast-paced environment. Share experiences where you successfully managed multiple tasks or handled busy periods, as this will highlight your capability to thrive in the dynamic setting of a supermarket.
We think you need these skills to ace Customer Assistant - Service
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Morrisons is looking for in a Customer Assistant. Highlight key responsibilities and required skills, such as being helpful, friendly, and proactive in resolving customer queries.
Tailor Your CV: Make sure your CV reflects your experience in customer service or similar roles. Use specific examples that demonstrate your ability to go above and beyond for customers, and highlight any relevant skills or training.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Morrisons and how your values align with their commitment to providing excellent customer service.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Morrisons
✨Show Your Friendly Side
As a Customer Assistant, your friendly and helpful nature is key. During the interview, make sure to smile and engage warmly with your interviewer. Share examples of how you've gone above and beyond for customers in previous roles.
✨Demonstrate Your Initiative
The role requires you to use your initiative to resolve customer queries. Prepare to discuss situations where you've taken the lead in problem-solving or provided exceptional service without being prompted.
✨Familiarise Yourself with the Role
Understand the various responsibilities of a Customer Assistant, from serving at checkouts to replenishing stock. Be ready to explain how you can adapt to different tasks and support the team wherever needed.
✨Highlight Your Team Spirit
Morrisons values teamwork, so be prepared to talk about your experiences working in a team environment. Share how you contribute to a positive atmosphere and support your colleagues to ensure a great shopping experience for customers.
