Customer Assistant - Replenishment
Customer Assistant - Replenishment

Customer Assistant - Replenishment

Bromsgrove Full-Time No home office possible
Morrisons

At a Glance

  • Tasks: Join our team as a Customer Assistant, replenishing stock and ensuring a great shopping experience.
  • Company: Morrisons is one of the UK's largest supermarkets, known for fresh food and excellent customer service.
  • Benefits: Enjoy flexible shifts, 15% discount, career progression, and well-being benefits from day one.
  • Why this job: Be part of a friendly team, make a difference for customers, and grow your career with us.
  • Qualifications: Must be over school leaver's age; a helpful attitude and initiative are essential.
  • Other info: We offer training across departments and a supportive recruitment process.

Do you have a helpful and friendly style, enjoy meeting new people and going above and beyond for customers? Within our stores we have many exciting teams and we are looking for Customer Assistants to work within our Replenishment departments, working our fresh and ambient products out onto the shop floor. We want all our customers to have the best experience possible and availability of products is key to this experience.

These roles will involve replenishing to stock our shelves with our great products. You will also be trained across all departments such as market street and service, and you will therefore be required to work where the store most needs your support.

In return for your hard work we will offer you:

  • Fully flexible shift patterns
  • Six weeks holiday (including bank holidays)
  • 15% discount in our supermarkets and convenience stores available from the day you join us
  • Additional 10% discount card for a Friend or Family member
  • Career progression and development opportunities
  • Subsidised in store cafe or shop floor ranges
  • Competitive pension and life assurance
  • Healthcare/Well-being benefits including Aviva Digital GP
  • Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more
  • Optional Payroll charity donations
  • A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

We want to provide everyone with the opportunity to succeed in their role and career with us. It’s one of our main ambitions here at Morrisons, so this could just be the start of your Morrisons journey.

About you: You’ll be the kind of person who:

  • Has a helpful and friendly style
  • Loves going above and beyond for our customers
  • Enjoys being active and working in a fast paced varied environment
  • Likes to use your own initiative to help support and resolve customer queries
  • Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety

Please note: We will only recruit individuals who are over the school leaver’s age. Additionally, some of our roles require you to be over 18, due to health and safety.

What happens next? Click apply today to join our team - it only takes a couple of minutes! We’ll contact you soon, so please check your emails and phone regularly.

At Morrisons, we want to make sure our recruitment process is fair and accessible to all. If you require any support with completing your online application, please contact us at hourlyresourcing@morrisonsplc.co.uk. Alternatively, if you need adjustments at interview stage, if you’re invited for interview you’ll be given a local contact who can support you with this.

About us: We love providing our customers with a great shopping experience they won’t find anywhere else. We are one of the UK’s largest supermarkets, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket.

We’ve lots of opportunities for you to play your part. So, whether you want to make the freshest food or serve our customers, we’d love to meet you.

Customer Assistant - Replenishment employer: Morrisons

Morrisons is an excellent employer that prioritises a supportive and inclusive work culture, offering fully flexible shift patterns and six weeks of holiday to ensure a healthy work-life balance. With a strong focus on employee growth, you will have access to career progression opportunities and comprehensive benefits, including discounts, healthcare, and family-friendly policies, making it a rewarding place to build your career in retail.
Morrisons

Contact Detail:

Morrisons Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Assistant - Replenishment

✨Tip Number 1

Familiarise yourself with the products and services offered by Morrisons. Understanding the range of fresh and ambient products will help you engage with customers more effectively and demonstrate your enthusiasm for the role.

✨Tip Number 2

Showcase your customer service skills during any interactions, whether in person or online. Be prepared to share examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with what Morrisons is looking for.

✨Tip Number 3

Be ready to discuss your ability to work in a fast-paced environment. Think of specific instances where you've thrived under pressure or adapted quickly to changing situations, as this will resonate well with the demands of the Customer Assistant role.

✨Tip Number 4

Demonstrate your initiative by preparing questions about the role and the team dynamics at Morrisons. This shows your genuine interest in the position and your eagerness to contribute positively to the store's environment.

We think you need these skills to ace Customer Assistant - Replenishment

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Time Management
Problem-Solving Skills
Initiative
Health and Safety Awareness
Adaptability
Ability to Work in a Fast-Paced Environment
Physical Stamina
Inventory Management
Positive Attitude
Flexibility

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Morrisons is looking for in a Customer Assistant. Highlight key responsibilities such as replenishing stock and providing excellent customer service.

Tailor Your CV: Make sure your CV reflects your helpful and friendly style. Include any relevant experience in retail or customer service, and emphasise your ability to work in a fast-paced environment.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific examples of how you've gone above and beyond for customers in the past, and express your eagerness to contribute to the team at Morrisons.

Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.

How to prepare for a job interview at Morrisons

✨Show Your Friendly Side

As a Customer Assistant, your helpful and friendly style is crucial. During the interview, make sure to smile, maintain eye contact, and engage warmly with your interviewer. This will demonstrate that you embody the customer-centric values they are looking for.

✨Demonstrate Initiative

The role requires you to use your own initiative to resolve customer queries. Prepare examples from your past experiences where you went above and beyond for customers or took the lead in a situation. This will show that you can think on your feet and are proactive.

✨Understand the Role

Familiarise yourself with the responsibilities of a Customer Assistant in the Replenishment department. Be ready to discuss how you would handle stocking shelves and ensuring product availability. Showing that you understand the importance of these tasks will impress your interviewer.

✨Highlight Your Team Spirit

Since the role involves working across various departments, emphasise your ability to work well in a team. Share experiences where you collaborated with others to achieve a common goal, as this aligns with their focus on teamwork and flexibility.

Customer Assistant - Replenishment
Morrisons
Morrisons
  • Customer Assistant - Replenishment

    Bromsgrove
    Full-Time

    Application deadline: 2027-06-15

  • Morrisons

    Morrisons

    Bradford
    1899

    We’re foodmakers and shopkeepers, making good things happen together. Doing the right thing for our customers and colleagues is what drives us at Morrisons.

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