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- Tasks: Join us as a Customer Assistant, serving fresh food and creating amazing customer experiences.
- Company: Morrisons is one of the UK's largest supermarkets, known for quality fresh food and great value.
- Benefits: Enjoy flexible shifts, 15% discounts, career growth, and well-being perks from day one!
- Why this job: Be part of a vibrant team, meet new people, and make a real impact on customer satisfaction.
- Qualifications: Must be over school leaver's age; friendly, proactive, and able to work in a fast-paced environment.
- Other info: We offer comprehensive training across departments and a supportive recruitment process.
Do you have a helpful and friendly style, enjoy meeting new people and going above and beyond for customers? Within our stores we have many exciting teams and we are looking for Customer Assistants to work within our Market Street and Cafe departments, preparing our high quality in store products. We want all our customers to have the best experience possible.
These roles will involve working with fresh food across our Market Street, which could include fish and meat, preparing fresh pizzas or serving meals for our customers in our welcoming Cafes. You will also be trained across all departments such as replenishment and service, and you will therefore be required to work where the store most needs your support.
In return for your hard work we will offer you:
- Fully flexible shift patterns
- Six weeks holiday (including bank holidays)
- 15% discount in our supermarkets and convenience stores available from the day you join us
- Additional 10% discount card for a Friend or Family member
- Career progression and development opportunities
- Subsidised in store cafe or shop floor ranges
- Competitive pension and life assurance
- Healthcare/Well-being benefits including Aviva Digital GP
- Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more
- Optional Payroll charity donations
- A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave
We want to provide everyone with the opportunity to succeed in their role and career with us. It’s one of our main ambitions here at Morrisons, so this could just be the start of your Morrisons journey.
About you
You’ll be the kind of person who:
- Has a helpful and friendly style
- Loves going above and beyond for our customers
- Enjoys being active and working in a fast paced varied environment
- Likes to use your own initiative to help support and resolve customer queries
- Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety
Please note: We will only recruit individuals who are over the school leaver’s age. Additionally, some of our roles require you to be over 18, due to health and safety.
What happens next? Click apply today to join our team - it only takes a couple of minutes! We’ll contact you soon, so please check your emails and phone regularly.
At Morrisons, we want to make sure our recruitment process is fair and accessible to all. If you require any support with completing your online application, please contact us at hourlyresourcing@morrisonsplc.co.uk. Alternatively if you need adjustments at interview stage, if you’re invited for interview you’ll be given a local contact who can support you with this.
About us
We love providing our customers with a great shopping experience they won’t find anywhere else. We are one of the UK’s largest supermarkets, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket.
We’ve lots of opportunities for you to play your part. So, whether you want to make the freshest food or serve our customers, we’d love to meet you.
Customer Assistant - Market Street & Cafe employer: Morrisons
Contact Detail:
Morrisons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Market Street & Cafe
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's a phone call or an in-person chat, let your friendly and helpful nature shine through. This will demonstrate that you embody the qualities they are looking for.
✨Tip Number 2
Familiarise yourself with the products and services offered in the Market Street and Cafe departments. Being knowledgeable about fresh food preparation and customer service can give you an edge when discussing your suitability for the role.
✨Tip Number 3
Network with current employees or visit the store to get a feel for the environment. Engaging with staff can provide insights into the company culture and expectations, which you can reference in conversations.
✨Tip Number 4
Be prepared to discuss how you handle fast-paced environments and resolve customer queries. Think of specific examples from past experiences that showcase your initiative and problem-solving skills, as these are key traits for the role.
We think you need these skills to ace Customer Assistant - Market Street & Cafe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that align with the role of a Customer Assistant. Emphasise your friendly and helpful nature, as well as your ability to work in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've gone above and beyond for customers in the past, and express your eagerness to contribute to the team at Morrisons.
Highlight Relevant Skills: In your application, be sure to mention any experience you have with fresh food preparation or working in a café setting. Also, include your ability to use various equipment while adhering to health and safety standards.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Customer Assistant.
How to prepare for a job interview at Morrisons
✨Show Your Friendly Side
As a Customer Assistant, your helpful and friendly nature is key. During the interview, make sure to smile and engage warmly with your interviewer. Share examples of how you've gone above and beyond for customers in previous roles.
✨Demonstrate Your Initiative
The role requires you to use your initiative to resolve customer queries. Prepare a few scenarios where you took the lead in solving a problem or improving a customer's experience. This will show that you're proactive and ready to support the team.
✨Highlight Your Teamwork Skills
Working across various departments means you'll need to collaborate effectively. Discuss your experiences working in teams, especially in fast-paced environments, and how you contributed to achieving common goals.
✨Understand Health & Safety Standards
Since the role involves handling fresh food, it's important to demonstrate your knowledge of health and safety standards. Brush up on relevant practices and be ready to discuss how you ensure safety in your work environment.
