Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service in our busy café.
- Company: Morrisons is the UK's 5th largest supermarket, known for fresh food and great value.
- Benefits: Enjoy 15% discount, 25 days holiday, private healthcare, and more perks!
- Why this job: Join a supportive team, develop your skills, and make a real impact on customer experience.
- Qualifications: Experience in retail or hospitality management is essential; strong communication skills are a must.
- Other info: Explore our store with a 360 tour and see what makes Morrisons special!
The predicted salary is between 28800 - 43200 £ per year.
More About The Role
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
We Make Morrisons…
From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service.
Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities.
We’re recruiting for a high performing Café Manager to help our business to continue to grow and succeed.
Whether you want a delicious hearty breakfast or freshly brewed coffee and a slice of cake, our Cafes are proud to serve hundreds of people on a daily basis. Our Café Managers lead and empower colleagues to always put the customer first and deliver outstanding customer service.
Reporting into the Store Manager, you will also:
Listen and respond to our customers feedback and react accordingly
Ensure market leading availability across the store.
Work with the other Managers in store to lead a supportive and performance driven department
Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
Deliver training to ensure team have the capability and confidence to deliver their role
Enable colleagues to work with confidence across various departments
Identify and develop talent within the department
Build effective relationships with other operating departments
Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department
Take a leadership role within the store
Ensure resource is planned thoroughly
No doubt you\’ll have shopped in our stores before, but why not take a look at some of the areas our customers don\’t see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here.
About You
Whether it\’s previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.
What do we need from you?
Experience of managing a team in a fast paced environment
You will need to be a great communicator who can share knowledge, experience and best practices
You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
You must be adaptable to change, whilst being able to challenge effectively
As a Manager, you will actively listen to and respond effectively to customers and colleaguesWe are an equal opportunities employer and welcome applications from all sections of the community.
About The Company
Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won’t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It’s why our customers keep coming back for more.
The UK’s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It’s challenging. It’s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want.
At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They’ve been there and done that. It’s how they know how to support our colleagues and help our customers so well.
As part of our total rewards package we offer:
15% uncapped Morrisons discount for you (both in store and online)
10% discount for a designated friend/family member
25 days holiday plus 8 statutory holidays pro rata
Private Aviva Healthcare plan
Annual bonus scheme
GPhC fees paid
Generous company pension contributions
4 x life assurance through our company pension scheme
Enhanced maternity, paternity and adoption schemes
Perks with over 850 retailers through our \’My Morri\’ discount platform offering cashback and instant vouchers
Cafe Manager employer: Morrisons
Contact Detail:
Morrisons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Manager
✨Tip Number 1
Familiarise yourself with Morrisons' values and customer service philosophy. Understanding what makes their approach unique will help you align your management style with their expectations, showcasing your commitment to their mission during the interview.
✨Tip Number 2
Network with current or former employees of Morrisons, especially those in managerial roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience and skills.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your ability to lead a team in a fast-paced environment. Highlight instances where you successfully managed customer feedback or improved service delivery, as these are key aspects of the Café Manager role.
✨Tip Number 4
Showcase your adaptability by discussing how you've handled change in previous roles. Morrisons values flexibility, so providing examples of how you've successfully navigated challenges will illustrate your readiness for the dynamic nature of the job.
We think you need these skills to ace Cafe Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Café Manager position. Understand the key responsibilities and required skills, such as team management and customer service, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in retail or hospitality management. Provide specific examples of how you've successfully led a team or improved customer satisfaction in a fast-paced environment.
Showcase Your Leadership Skills: Demonstrate your leadership abilities by including examples of how you've trained and developed team members in past roles. Mention any strategies you've used to motivate staff and enhance performance.
Personalise Your Application: Make your application stand out by personalising it for Morrisons. Mention why you want to work for them specifically, perhaps referencing their commitment to fresh food and customer service, and how your values align with theirs.
How to prepare for a job interview at Morrisons
✨Showcase Your Leadership Skills
As a Café Manager, you'll be leading a team. Be prepared to discuss your previous experiences in managing teams, how you motivate staff, and any specific examples of how you've successfully led a team in a fast-paced environment.
✨Demonstrate Customer Focus
Morrisons prides itself on outstanding customer service. Be ready to share examples of how you've listened to customer feedback and made changes to improve their experience. Highlight your commitment to putting customers first.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities. Think about scenarios where you've had to adapt to change or handle difficult situations with customers or team members, and how you resolved them effectively.
✨Know the Company Values
Familiarise yourself with Morrisons' values and mission. Understanding their focus on fresh food and community engagement will help you align your answers with what they stand for, showing that you're a good fit for their culture.
