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- Tasks: Join our Online team to pick and pack customer orders for delivery.
- Company: Morrisons, one of the UK's largest supermarkets with a focus on freshness.
- Benefits: Flexible shifts, 15% discount, six weeks holiday, and career progression.
- Why this job: Make a real difference to customers while working in a fast-paced environment.
- Qualifications: Passionate about customer service and comfortable in a busy setting.
- Other info: Inclusive recruitment process with support available for all applicants.
The predicted salary is between 22000 - 26000 £ per year.
We’re looking for friendly, customer-focused people to join our Online team, where you’ll be picking and packing customer orders ready for delivery or collection. You’ll work in a fast-paced, structured environment with clear routines and timed activities that help keep everything running smoothly - all to make sure our customers can get what they need, when they need it.
You’ll use in-store tech to accept orders, find the right products, and prepare them to go quickly and carefully. It’s fast-paced, structured work that makes a real difference to our customers. You’ll also get the chance to support other parts of the store, including Replenishment and Customer Service, depending on what’s needed that day.
Perks- Fully flexible shift patterns
- Six weeks holiday (including bank holidays)
- 15% discount in our supermarkets and convenience stores available from the day you join us
- Additional 10% discount card for a Friend or Family member
- Career progression and development opportunities
- Subsidised in store cafe or shop floor ranges
- Competitive pension and life assurance
- Healthcare/Well-being benefits including Aviva Digital GP
- Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more
- Optional Payroll charity donations
- A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave
About you: We’re looking for people who are equally as passionate about putting customers first as we are. Here are some of the things we look out for:
- Helpful and friendly approach
- Enjoys staying active and being hands-on
- Works well in a busy, structured environment
- Comfortable using equipment safely and following processes
- Loves to help support our customers and resolve their queries
Please note: We will only recruit individuals who are over the school leaver’s age. Additionally, some of our roles require you to be over 18, due to health and safety.
What happens next? Click apply to join our team – it only takes a couple of minutes. We’ll be in touch soon, so keep an eye on your phone and emails.
At Morrisons, we are committed to ensuring a fair and inclusive recruitment process. You can find answers to common questions on our FAQs page, including how to request reasonable adjustments. Should you need any reasonable adjustments at any stage of the process, please let us know and we’d be happy to support you.
About us: We love providing our customers with a great shopping experience they won’t find anywhere else. We are one of the UK’s largest supermarkets, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket.
We’ve lots of opportunities for you to play your part. So, whether you want to make the freshest food or serve our customers, we’d love to meet you… We’re Foodmakers and Shopkeepers and together, we make Morrisons.
Customer Assistant - Online in Swansea employer: Morrisons
Contact Detail:
Morrisons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Online in Swansea
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Morrisons. Understand our values and what makes us tick. This will help you connect with the team and show that you're genuinely interested in being part of our customer-focused culture.
✨Tip Number 2
Practice makes perfect! Think about common interview questions and how you’d answer them. Focus on your experience with customer service and teamwork, as these are key for the Customer Assistant role. We want to see your friendly side shine through!
✨Tip Number 3
Dress the part! Even though we’re all about being friendly and approachable, looking smart and presentable can make a great first impression. It shows that you respect the opportunity and are ready to jump into the fast-paced environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It’s a nice touch and keeps you fresh in our minds. Plus, it shows you’re keen on joining the team. Remember, apply through our website for the best chance!
We think you need these skills to ace Customer Assistant - Online in Swansea
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and helpful nature.
Tailor Your Application: Make sure to highlight your experience in customer service or any hands-on roles. We love seeing how your skills match what we’re looking for, so connect the dots for us!
Keep It Clear and Concise: We appreciate a straightforward application. Stick to the point and make it easy for us to see why you’d be a great fit for our Online team. Remember, clarity is key!
Apply Through Our Website: Don’t forget to apply through our website! It’s quick and easy, and we’ll be in touch soon after. Plus, it shows you’re keen to join our team at Morrisons!
How to prepare for a job interview at Morrisons
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant involves. Familiarise yourself with the picking and packing process, and think about how you can contribute to a fast-paced environment. This will show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about putting customers first, prepare examples of how you've helped customers in the past. Think of specific situations where you resolved queries or went the extra mile. This will demonstrate your helpful and friendly approach.
✨Be Ready for a Fast-Paced Chat
Expect questions about how you handle busy environments. Prepare to discuss times when you've thrived under pressure or managed multiple tasks efficiently. This will highlight your ability to work well in a structured setting.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.