At a Glance
- Tasks: Join our Service team to provide excellent customer experiences at checkouts and kiosks.
- Company: Morrisons, a friendly and inclusive supermarket chain.
- Benefits: Flexible shifts, 15% discount, career progression, and healthcare benefits.
- Other info: Great opportunities for growth and a supportive work environment.
- Why this job: Be part of a dynamic team and make customers feel welcome every day.
- Qualifications: Friendly attitude, teamwork skills, and a willingness to help customers.
The predicted salary is between 20000 - 22000 £ per year.
We’re looking for friendly, approachable people to join our Service team, giving customers a great experience at the checkouts, self‑serve tills, and kiosks. You’ll help customers with their shop, process transactions smoothly, and offer great service with a smile – making sure they leave feeling looked after and welcome. You’ll also be trained to support other parts of the store, like our famous Market Street or Replenishment teams, so this is a great role for a team player who is ready to help wherever you’re needed.
Benefits
- Fully flexible shift patterns
- Six weeks holiday (including bank holidays)
- 15% discount in our supermarkets and convenience stores available from the day you join us
- Additional 10% discount card for a Friend or Family member
- Career progression and development opportunities
- Subsidised in‑store cafe or shop floor ranges
- Competitive pension and life assurance
- Healthcare/Well‑being benefits including Aviva Digital GP
- Morrisons MyPerks with discounts at high‑street shops, cinemas and gyms, and lots more
- Optional payroll charity donations
- A range of family‑friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave
About you
- Helpful and friendly approach
- Enjoys staying active and being hands‑on
- Works well in a busy, structured environment
- Comfortable using equipment safely and following processes
- Loves to help support our customers and resolve their queries
Please note: We will only recruit individuals who are over the school leaver’s age. Some of our roles require you to be over 18, due to health and safety. At Morrisons, we are committed to ensuring a fair and inclusive recruitment process. Should you need any reasonable adjustments at any stage of the process, please let us know and we’d be happy to support you.
Customer Assistant - Service in Littlehampton employer: Morrisons
Morrisons is an excellent employer that prioritises a friendly and inclusive work culture, making it a great place for Customer Assistants to thrive. With fully flexible shift patterns, generous holiday allowances, and a commitment to employee development, you will find ample opportunities for growth while enjoying benefits like discounts and healthcare support. Join us in creating a welcoming shopping experience for our customers in a dynamic and supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Service in Littlehampton
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Morrisons. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Morrisons before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Assistant - Service in Littlehampton
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Morrisons:Your cover letter is your chance to shine! Tell us why you want to work at Morrisons specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Morrisons!
How to prepare for a job interview at Morrisons
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
