Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our Online team to pick and pack customer orders for delivery or collection.
- Company: Morrisons, one of the UK's largest supermarkets with a focus on freshness.
- Benefits: Flexible shifts, six weeks holiday, and discounts from day one.
- Why this job: Make a real difference to customers while working in a fast-paced environment.
- Qualifications: Passionate about customer service and comfortable in a busy setting.
- Other info: Great career progression opportunities and a supportive, inclusive workplace.
The predicted salary is between 10 - 12 £ per hour.
We’re looking for friendly, customer-focused people to join our Online team, where you’ll be picking and packing customer orders ready for delivery or collection. You’ll work in a fast-paced, structured environment with clear routines and timed activities that help keep everything running smoothly - all to make sure our customers can get what they need, when they need it. You’ll use in-store tech to accept orders, find the right products, and prepare them to go quickly and carefully. It’s fast-paced, structured work that makes a real difference to our customers. You’ll also get the chance to support other parts of the store, including Replenishment and Customer Service, depending on what’s needed that day.
Perks
- Fully flexible shift patterns
- Six weeks holiday (including bank holidays)
- 15% discount in our supermarkets and convenience stores available from the day you join us
- Additional 10% discount card for a Friend or Family member
- Career progression and development opportunities
- Subsidised in store cafe or shop floor ranges
- Competitive pension and life assurance
- Healthcare/Well-being benefits including Aviva Digital GP
- Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more
- Optional Payroll charity donations
- A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave
About you
We’re looking for people who are equally as passionate about putting customers first as we are. Here are some of the things we look out for:
- Helpful and friendly approach
- Enjoys staying active and being hands-on
- Works well in a busy, structured environment
- Comfortable using equipment safely and following processes
- Loves to help support our customers and resolve their queries
Please note: We will only recruit individuals who are over the school leaver’s age. Additionally, some of our roles require you to be over 18, due to health and safety.
What happens next?
Click apply to join our team – it only takes a couple of minutes. We’ll be in touch soon, so keep an eye on your phone and emails. At Morrisons, we are committed to ensuring a fair and inclusive recruitment process. You can find answers to common questions on our FAQs page, including how to request reasonable adjustments. Should you need any reasonable adjustments at any stage of the process, please let us know and we’d be happy to support you.
About us
We love providing our customers with a great shopping experience they won’t find anywhere else. We are one of the UK’s largest supermarkets, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. We’ve lots of opportunities for you to play your part. So, whether you want to make the freshest food or serve our customers, we’d love to meet you… We’re Foodmakers and Shopkeepers and together, we make Morrisons.
Customer Assistant - Online in Kilmarnock employer: Morrisons
Contact Detail:
Morrisons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Online in Kilmarnock
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Morrisons. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on how your skills align with the role of a Customer Assistant. Remember, they want to see your friendly and helpful side, so let that shine through!
✨Tip Number 3
Dress the part! Even though it’s a fast-paced environment, showing up looking smart and presentable can make a great first impression. It shows you care about the opportunity and respect the company culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that reflects your customer-focused attitude!
We think you need these skills to ace Customer Assistant - Online in Kilmarnock
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and helpful nature.
Tailor Your Application: Make sure to highlight your customer service skills and any experience you have in fast-paced environments. We love seeing how your background aligns with what we do at Morrisons!
Keep It Clear and Concise: While we want to know all about you, keep your application straightforward. Use clear language and get straight to the point – it helps us see your strengths quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s super easy and ensures your application goes directly to us. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Morrisons
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant involves. Familiarise yourself with the picking and packing process, as well as the tech you'll be using. This will show that you're genuinely interested and ready to hit the ground running.
✨Show Off Your People Skills
Since this role is all about customer service, be prepared to share examples of how you've helped customers in the past. Think of specific situations where you resolved queries or went the extra mile. This will highlight your friendly and helpful approach.
✨Embrace the Fast-Paced Environment
The job requires working in a busy, structured environment, so be ready to discuss how you thrive under pressure. Share experiences where you've successfully managed multiple tasks or adapted quickly to changes, demonstrating your ability to keep things running smoothly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.