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- Tasks: Lead a team to deliver outstanding customer service and manage store operations.
- Company: Join Morrisons, the UK's 5th largest supermarket with a rich history.
- Benefits: Enjoy competitive salary, bonuses, private healthcare, and generous discounts.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in team management and a passion for customer service.
- Other info: Great career growth opportunities with industry-leading training programmes.
The predicted salary is between 30000 - 40000 £ per year.
Be among the first 25 applicants. We make Morrisons from a Bradford market stall to the UK's fifth largest supermarket. We are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service.
Reporting into the Store Manager, you will also:
- Lead and empower colleagues to always put the customer first and deliver outstanding customer service.
- Listen and respond to our customers' feedback and react accordingly.
- Ensure market leading availability across the store.
- Work with the other Managers in store to lead a supportive and performance driven department.
- Efficiently manage all people routines, taking accountability of department scheduling, absence, performance and talent conversations.
- Deliver training to ensure team have the capability and confidence to deliver their role.
- Enable colleagues to work with confidence across various departments.
- Identify and develop talent within the department.
- Build effective relationships with other operating departments.
- Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s).
- Take a leadership role within the store.
- Ensure resource is planned thoroughly.
You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package.
Our benefits package includes a generous bonus, an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave.
About You: Whether it’s previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.
What do we need from you?
- Experience of managing a team in a fast paced environment.
- You will need to be a great communicator who can share knowledge, experience and best practices.
- You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible.
- You must be adaptable to change, whilst being able to challenge effectively.
- As a Manager, you will actively listen to and respond effectively to customers and colleagues.
We are an equal opportunities employer and welcome applications from all sections of the community.
About Us: Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won’t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It’s why our customers keep coming back for more.
The UK’s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It’s challenging. It’s fast‐paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want.
At Morrisons we believe in investing in our colleagues and industry‐leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They’ve been there and done that. It’s how they know how to support our colleagues and help our customers so well.
Seniority level: Mid-Senior level
Employment type: Full‐time
Job function: Sales and Business Development, Retail
Retail Management Opportunities - Edinburgh employer: Morrisons
Contact Detail:
Morrisons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Management Opportunities - Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, check out Morrisons' values and how they treat their staff. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or handled a tough situation. Be ready to share these experiences during your interview to demonstrate your management skills and ability to empower others.
✨Tip Number 3
Show off your customer service passion! Since Morrisons is all about putting customers first, be prepared to discuss how you've gone above and beyond for customers in the past. This will highlight your fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Morrisons family. Don’t miss out on this opportunity!
We think you need these skills to ace Retail Management Opportunities - Edinburgh
Some tips for your application 🫡
Show Your Passion for Customer Service: Make sure to highlight your love for delivering exceptional customer service in your application. We want to see how you put customers first and how you've gone above and beyond in previous roles.
Tailor Your Experience: When filling out your application, relate your past experiences to the retail management role. Whether it's from retail, hospitality, or any fast-paced environment, we want to know how your skills can benefit our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your achievements and responsibilities, so we can easily see how you fit into our team at Morrisons.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Morrisons
✨Know Your Customer Service Basics
Since the role focuses heavily on delivering outstanding customer service, brush up on key customer service principles. Be ready to share examples of how you've handled customer feedback in the past and how you empowered your team to do the same.
✨Showcase Your Leadership Skills
Prepare to discuss your experience in managing teams in fast-paced environments. Think of specific instances where you led a team to success or developed talent within your department. This will demonstrate your ability to lead and inspire others.
✨Understand the Business
Familiarise yourself with Morrisons' values and operations. Knowing about their focus on fresh food and customer experience will help you align your answers with their goals. It shows that you're genuinely interested in the company and its mission.
✨Practice Flexibility and Adaptability
Be ready to discuss how you've adapted to changes in previous roles. The interviewers will want to see that you can handle challenges effectively. Share examples of when you had to pivot quickly and how you managed to keep your team motivated during those times.