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- Tasks: Join our Service team to provide excellent customer experiences at checkouts and kiosks.
- Company: Morrisons, a friendly and inclusive supermarket chain.
- Benefits: Flexible shifts, 15% discount, career progression, and healthcare benefits.
- Other info: Great opportunities for growth in a supportive environment.
- Why this job: Be part of a dynamic team and make customers feel welcome every day.
- Qualifications: Friendly attitude, teamwork skills, and a willingness to help customers.
The predicted salary is between 20000 - 22000 £ per year.
We’re looking for friendly, approachable people to join our Service team, giving customers a great experience at the checkouts, self‑serve tills, and kiosks. You’ll help customers with their shop, process transactions smoothly, and offer great service with a smile – making sure they leave feeling looked after and welcome. You’ll also be trained to support other parts of the store, like our famous Market Street or Replenishment teams, so this is a great role for a team player who is ready to help wherever you’re needed.
Benefits
- Fully flexible shift patterns
- Six weeks holiday (including bank holidays)
- 15% discount in our supermarkets and convenience stores available from the day you join us
- Additional 10% discount card for a Friend or Family member
- Career progression and development opportunities
- Subsidised in‑store cafe or shop floor ranges
- Competitive pension and life assurance
- Healthcare/Well‑being benefits including Aviva Digital GP
- Morrisons MyPerks with discounts at high‑street shops, cinemas and gyms, and lots more
- Optional payroll charity donations
- A range of family‑friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave
About you
- Helpful and friendly approach
- Enjoys staying active and being hands‑on
- Works well in a busy, structured environment
- Comfortable using equipment safely and following processes
- Loves to help support our customers and resolve their queries
Please note: We will only recruit individuals who are over the school leaver’s age. Some of our roles require you to be over 18, due to health and safety. At Morrisons, we are committed to ensuring a fair and inclusive recruitment process. Should you need any reasonable adjustments at any stage of the process, please let us know and we’d be happy to support you.
Customer Assistant - Service in Birtley employer: Morrisons
Contact Detail:
Morrisons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Service in Birtley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Morrisons. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their service.
✨Tip Number 2
Practice your customer service skills! Think about scenarios where you’ve helped customers in the past. Be ready to share these experiences during your chat, as it’ll demonstrate your friendly and approachable nature.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. A neat appearance shows that you care about the role and are ready to represent the brand well.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note or email. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Assistant - Service in Birtley
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and approachable nature. Remember, we’re looking for team players who love helping others.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match what we're looking for. Mention any previous customer service roles or experiences that showcase your ability to provide great service with a smile!
Show Enthusiasm: Let us know why you’re excited about joining our Service team! A bit of enthusiasm can go a long way in making your application stand out. Share what you love about working in a busy environment and helping customers.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s super easy, and you’ll get all the info you need about the role and our amazing benefits. Plus, it shows you’re serious about joining us!
How to prepare for a job interview at Morrisons
✨Show Your Friendly Side
Since the role is all about providing great customer service, make sure to showcase your friendly and approachable personality during the interview. Smile, maintain eye contact, and be warm in your responses to demonstrate that you’re the kind of person who can make customers feel welcome.
✨Know the Role Inside Out
Familiarise yourself with the job description and the responsibilities involved. Be ready to discuss how your skills align with helping customers at checkouts and kiosks. Think of examples from your past experiences where you’ve successfully assisted customers or worked in a team.
✨Demonstrate Team Spirit
This position requires a team player, so be prepared to talk about your experiences working in teams. Share specific instances where you’ve collaborated with others to achieve a common goal, especially in busy environments. Highlight your flexibility and willingness to support different areas of the store.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to inquire about training opportunities, team dynamics, or how they ensure a great customer experience. It’s a chance to show you’re genuinely invested in being part of their team.