Insight Team Lead in Nottingham

Right across infrastructure, there is a requirement to not only maintain, but also renew and reimagine. Whatever stage you are at in your career, with us you will have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working? At M Group Energy, we’re enabling the energy essential to support our lives. We provide an end‑to‑end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Callisto team, the leading provider of metering services in the UK energy retail sector, where we provide efficient and flexible services for gas, electricity and water meters. Our meter readers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored. This is a hybrid role with some travel to Nottingham and across the country. You will join a supportive, safety‑first team where collaboration, curiosity and continuous improvement are part of everyday life and where you are encouraged to thrive.

What You Will Be Doing

• Lead and coach a team of data and process analysts supporting Callisto's core business activities.
• Drive performance reporting, SLA delivery, invoicing outputs and process re‑engineering initiatives.
• Act as a process expert, collaborating with Operations, IT, Engineering and senior leadership.
• Interrogate Electric and Gas portfolio data and make informed recommendations.
• Oversee end‑to‑end MI provision, ensuring accuracy, clarity and a "one source of truth" approach.
• Strengthen process maturity through mapping, documentation, innovation and continuous improvement.

Qualifications

• Strong leadership and people‑management skills, with the ability to inspire high performance.
• Excellent stakeholder communication—confident engaging from entry level to Managing Director.
• Experience delivering high‑quality MI using Power BI and SQL.
• Strong process mapping, documentation and continuous improvement capability.
• A passion for creating clarity from complexity, shaping change and driving smarter, more efficient ways of working.
• An understanding of Electric and Gas processes, data interrogation and operational challenges.

Why We’re Great to Work For

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

We’re responsible and go further for our people, clients, communities and the planet. We’re open and seek new and better ways of exceeding expectations. We’re together and as one team; the whole is greater than the sum of the parts. We’re ambitious and embrace opportunity, to lead essential infrastructure services for life.

Benefits

• Matched or contributory pension scheme.
• Online GP service, 24 hours a day, 365 days a year.
• Employee assistance programme.
• My Rewards portal, access to 1000's of retail discounts.
• Life assurance.
• Cycle to work, salary finance and give as you earn schemes.
• Enhanced maternity, paternity leave and adoption leave.
• Reward and recognition scheme.
• 25 days plus bank holiday.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.