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For Companies At a Glance
- Tasks: Become the fibre network expert, solving complex problems and guiding teams to success.
- Company: Join M Group Telecom, a leader in enhancing telecom networks with a fun and respectful culture.
- Benefits: Enjoy competitive pay, flexible working, health perks, and generous leave policies.
- Other info: Be part of a diverse team that values inclusion and career development.
- Why this job: Make a real impact in the tech-enabled future while growing your skills in a supportive environment.
- Qualifications: Experience in fibre telecoms and a knack for problem-solving and team support.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Right across infrastructure, there\’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you\’re at in your career; with us you\’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working? At M Group Telecom, we\’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. This role will be within our Fixed networks team, you\’ll join our people who support providing turnkey solutions for the surveying, designing, building and commissioning new networks, while supporting the repair, maintenance and operation of existing networks.
Responsibilities
What will you be doing? We\’re looking for someone who knows fibre networks inside out. You\’ll be the go-to expert for technical support across our service delivery teams. When things get complex, you\’ll step in to solve problems and guide others to the right fix. You\’ll lead fault investigations and help resolve issues that need specialist knowledge. Whether it\’s N11 light, flat roof access, Grabo, or mechanical lifters, you\’ll know what to do and how to explain it clearly. You\’ll also take charge of performance checks and help validate failed jobs, making sure our work meets the highest standards. When customers raise serious complaints, you\’ll help get to the bottom of it. You\’ll work with team managers and regional managers to understand what went wrong and how to make it right. You\’ll also support engineers who need extra help, especially those struggling with OTDS and ELF scores. You\’ll carry out deep-dive investigations when major faults happen. You\’ll write clear reports that show what caused the issue and what we\’ve done to fix it. You\’ll also build guides and tools that help engineers solve problems faster in future. You\’ll be part of performance conversations and help us understand how we\’re doing against our targets. You\’ll highlight areas that need attention and help drive improvements across the board. If you\’re ready to take the lead, solve tough problems, and help others grow, we\’d love to hear from you.
Qualifications
You\’ve worked in fibre telecoms and knew the field well. You\’ve handled real challenges and found smart ways to solve them. You understand how performance is measured and how to use those measures to drive better results. You know what good looks like and how to help others reach it. You\’re someone who communicates clearly and builds strong working relationships. You know how to guide and support others, and you\’re not afraid to speak up when something needs to change. You\’re focused, driven, and always looking for ways to improve. You\’re comfortable using specialist tools and equipment, even when the job calls for something out of the ordinary. You stay calm under pressure and know how to manage your time when things get busy. You\’re organised, reliable, and ready to take the lead when needed. If you bring a sharp eye for detail and a strong sense of responsibility, you\’ll thrive in this role.
About us and our values
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We\’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. + We\’re responsible and go further for our people, clients, communities and the planet + We\’re open and seek new and better ways of exceeding expectations + We\’re together and as one team; the whole is greater than the sum of the parts + We\’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you\’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It\’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
Benefits
We offer a range of benefits designed to support your life in and out of work, some of which include:
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000\’s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
- Company van/vehicle and fuel card for business use
- Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more
- Discretionary bonus scheme
- 25 days annual leave plus bank holidays
- Recommend a friend – get rewarded for introducing people to us
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Fibre Engineer employer: Morrison Utility Services Limited.
Contact Detail:
Morrison Utility Services Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fibre Engineer
✨Tip Number 1
Network like a pro! Attend industry events, join online forums, and connect with professionals in the fibre telecoms field. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements in fibre networks. This gives potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to fibre engineering. Think about how you can demonstrate your problem-solving skills and technical expertise during the conversation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Fibre Engineer
Some tips for your application 🫡
Show Your Expertise: Make sure to highlight your experience with fibre networks in your application. We want to see how you've tackled challenges and what solutions you've come up with. Be specific about your technical skills and any tools you’ve used.
Communicate Clearly: Since you'll be guiding others, it's crucial to demonstrate your communication skills. Use clear and concise language in your application to show us that you can explain complex concepts simply. This will help us see how you can support our teams.
Align with Our Values: Take a moment to reflect on our values and how they resonate with you. In your application, share examples of how you've embodied responsibility, teamwork, and ambition in your previous roles. We love seeing candidates who align with our culture!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being considered. It’s super easy, and you’ll get all the latest updates on your application status. Don’t miss out on this opportunity!
How to prepare for a job interview at Morrison Utility Services Limited.
✨Know Your Fibre Networks
Make sure you brush up on your knowledge of fibre networks before the interview. Be ready to discuss specific technologies and tools you've used, like N11 light or mechanical lifters. Showing that you’re not just familiar but an expert will impress the interviewers.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you've tackled complex issues in the past. Think of examples where you led fault investigations or resolved customer complaints. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Showcase Your Communication Skills
Since this role involves guiding and supporting others, demonstrate your ability to communicate effectively. Practice explaining technical concepts in simple terms, as you might need to do this with team members who are less experienced.
✨Highlight Your Organisational Skills
Be prepared to discuss how you manage your time and stay organised, especially under pressure. Share examples of how you’ve kept track of performance metrics or driven improvements in your previous roles to show you can handle the demands of the job.