Business Improvement Manager

Business Improvement Manager

Warrington Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead projects and develop strategies to improve business performance.
  • Company: Join M Group Services, a leader in essential infrastructure services across various sectors.
  • Benefits: Enjoy perks like remote work, 25 days holiday, and comprehensive health benefits.
  • Why this job: Be part of a dynamic team that values innovation and personal growth in a supportive environment.
  • Qualifications: Strong project management experience and excellent communication skills are essential.
  • Other info: Diversity and inclusion are at our core; we welcome all backgrounds.

The predicted salary is between 43200 - 72000 £ per year.

Job Opportunity: Group Business Improvement Manager

Right across infrastructure, there\’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you\’re at in your career, with us you\’ll have an opportunity to grow and develop. We deliver essential infrastructure services for life, prioritizing safety, client and customer satisfaction, in a friendly, fun, and respectful environment where you are encouraged to thrive.

Where will you be working? As an organisation, there is little we don\’t do and plenty to get involved in. Our Group Support roles are vital in helping over 11,000 people deliver essential infrastructure seamlessly across water, energy, transport, and telecom. M Group Services is hiring a Group Business Improvement Manager to support the COO in driving strategic development and performance improvement. The role involves leading projects, developing strategies, and turning business plans into action. The team works across divisions, bringing expertise in analysis, project management, change, and stakeholder engagement.

What will you be doing?

  • Maintaining effective programme management and clear reporting routines to keep the programme running smoothly.
  • Working hands-on with projects to explore, test, and roll out innovative new ways of working across M2.
  • Providing change support as new M2 processes, systems, and structures are introduced, offering guidance to help project teams move faster, deliver value, and minimize risks.
  • Contributing to the creation of strong business cases and actionable plans with your change management expertise.
  • Spotting delivery risks early, escalating issues, and proposing practical solutions.
  • Leading on Shibumi usage, monitoring progress, resolving issues, and coaching teams to optimize system use.

Required Skills and Experience

  • Strong experience in project management processes and concepts.
  • Proven background in change management, including functional change projects.
  • Skilled in problem solving, logical, and analytical thinking.
  • Excellent project management and organizational abilities.
  • Strong interpersonal, verbal, and written communication skills.
  • Solid IT skills, including Microsoft Office and cloud systems.
  • Basic understanding of financial concepts such as P&L, payback, IRR.

Our Commitment

We aim to be an employer of choice and a great place to work, attracting diverse and talented people who make a difference. We support and recruit army veterans and foster an inclusive environment through our ENABLE networks. Our values shape our culture:

  • Responsibility for people, clients, communities, and the planet.
  • Openness and continuous improvement.
  • Unity as one team.
  • Ambition and opportunity to lead in infrastructure services for life.

Benefits

We offer comprehensive benefits, including:

  • Matched or contributory pension scheme.
  • 24/7 online GP services.
  • Employee assistance programme.
  • Retail discounts via My Rewards portal.
  • Life assurance, cycle to work, salary finance, and give as you earn schemes.
  • Enhanced maternity, paternity, and adoption leave.
  • Reward and recognition schemes.
  • Company car or allowance with EV/hybrid options, private healthcare, bonus schemes, 25 days holiday plus bank holidays, and more.

Note: Some roles require background checks and drug testing. Apply promptly as jobs may close early.

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Business Improvement Manager employer: Morrison Utility Services Limited.

At M Group Services, we pride ourselves on being an exceptional employer that fosters a culture of growth and inclusivity. As a Group Business Improvement Manager, you will thrive in a dynamic environment where your contributions directly impact essential infrastructure services across water, energy, transport, and telecom. With comprehensive benefits, a commitment to employee development, and a supportive team atmosphere, we empower our staff to innovate and excel while prioritising safety and client satisfaction.
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Contact Detail:

Morrison Utility Services Limited. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Improvement Manager

✨Tip Number 1

Familiarise yourself with the latest project management methodologies and change management frameworks. Being able to discuss these concepts confidently during your interview will demonstrate your expertise and readiness for the role.

✨Tip Number 2

Network with professionals in the infrastructure sector, especially those involved in business improvement. Attend industry events or join relevant online forums to gain insights and potentially get referrals that could help you land the job.

✨Tip Number 3

Prepare specific examples of how you've successfully led projects or implemented change in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses, as this will showcase your problem-solving skills effectively.

✨Tip Number 4

Research M Group Services thoroughly, including their recent projects and initiatives. Understanding their values and culture will allow you to tailor your conversation during the interview, showing that you're genuinely interested in being part of their team.

We think you need these skills to ace Business Improvement Manager

Project Management
Change Management
Analytical Thinking
Problem-Solving Skills
Interpersonal Skills
Verbal Communication
Written Communication
Organisational Abilities
IT Proficiency
Microsoft Office Skills
Cloud Systems Knowledge
Financial Acumen
Risk Management
Stakeholder Engagement
Coaching and Mentoring

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your project management experience and change management skills. Use specific examples that demonstrate your problem-solving abilities and analytical thinking, as these are key for the Business Improvement Manager role.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your values align with theirs, particularly around responsibility, openness, and ambition. Mention any relevant projects you've led that showcase your ability to drive strategic development.

Highlight Relevant Skills: Clearly outline your strong interpersonal and communication skills in your application. Provide examples of how you've successfully engaged stakeholders in previous roles, as this is crucial for the position.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which are essential traits for a Business Improvement Manager.

How to prepare for a job interview at Morrison Utility Services Limited.

✨Showcase Your Project Management Skills

As a Business Improvement Manager, you'll need to demonstrate your strong project management experience. Be prepared to discuss specific projects you've led, the methodologies you used, and how you ensured successful outcomes.

✨Highlight Change Management Expertise

Since the role involves significant change management, share examples of functional change projects you've managed. Explain how you navigated challenges and engaged stakeholders to drive successful transitions.

✨Demonstrate Analytical Thinking

The company values logical and analytical thinking. Prepare to discuss how you've used data analysis to inform decision-making and problem-solving in previous roles, particularly in relation to performance improvement.

✨Communicate Effectively

Strong communication skills are essential for this position. Practice articulating your thoughts clearly and concisely, and be ready to showcase your interpersonal skills through examples of successful stakeholder engagement.

Business Improvement Manager
Morrison Utility Services Limited.
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