Customer Development Executive

Customer Development Executive

Full-Time 25000 - 29000 £ / year (est.) No working from home possible
Morrisby

At a Glance

  • Tasks: Engage in sales, customer success, and marketing to support students' career guidance.
  • Company: Join Morrisby, a progressive EdTech company dedicated to meaningful careers guidance.
  • Benefits: Competitive salary, private medical insurance, monthly lunches, and fun ice cream days.
  • Other info: Exciting growth opportunities in a supportive environment.
  • Why this job: Be part of a small, ambitious team making a real impact on young people's futures.
  • Qualifications: No specific qualifications needed; just bring your positive attitude and communication skills.

The predicted salary is between 25000 - 29000 £ per year.

At Morrisby, we believe every young person deserves access to meaningful careers guidance. Our values are Progressive, Intentional and Empathetic: ‘PIE’, and we look for these qualities in everyone who joins us. Our platform helps schools, colleges and universities do exactly that, supporting students to make better, more informed decisions about their futures. We are a small but ambitious team, and this is an exciting time to join us as we continue to grow.

The Opportunity

We are looking for a motivated individual to join us as a Customer Development Executive. This is a varied, hands‑on role sitting across sales, customer success and marketing, ideal for someone who enjoys wearing multiple hats and wants to play a meaningful role within a growing EdTech business.

What You’ll Be Doing

  • Proactive and reactive sales prospecting and conversion
  • Supporting new and existing customers to ensure the Morrisby platform is embedded and used effectively within their organisation
  • Being a key point of contact for customers via phone, video calls and email daily
  • Responding to tier one and tier two technical queries
  • Supporting marketing communications activity
  • Making use of our CRM, Xero, AI tools and other software.

What We’re Looking For

  • A confident and professional communicator: in writing, on the phone and on video calls
  • Someone proactive who takes ownership of their work and gets things done
  • Comfortable learning new software and technology quickly
  • Highly organised with the ability to manage a varied workload
  • A team player who is happy to get stuck in across different areas of the business
  • A full UK driving licence and access to your own vehicle are essential; our office is not accessible by public transport.

No specific qualifications are required. We care more about attitude, aptitude and the right approach than a particular background.

What We Offer

  • Salary of £25,000 – £29,000 depending on experience
  • The chance to join a purposeful, growing business at an exciting stage
  • A supportive small team environment
  • Access to private medical insurance (currently offered as a company benefit)
  • Monthly company lunches
  • Thursday ice cream days (yes, really)

How to Apply

To apply, please submit your CV along with answers to our short screening questions. We look forward to hearing from you. Morrisby is an equal opportunity employer. We welcome applications from all backgrounds and are committed to a fair and inclusive recruitment process.

Customer Development Executive employer: Morrisby

Morrisby is an excellent employer for those seeking a meaningful career in the EdTech sector, offering a supportive and collaborative work culture where every team member plays a vital role in shaping the future of young people. With a focus on employee growth, we provide opportunities to develop skills across sales, customer success, and marketing, all while enjoying unique perks like monthly lunches and ice cream days. Join us in our mission to empower students, and be part of a small but ambitious team that values progressive, intentional, and empathetic approaches.

Morrisby

Contact Details:

Morrisby Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Development Executive

Tip Number 1

Get to know the company inside out! Research Morrisby’s values and mission, and think about how your own experiences align with their focus on meaningful careers guidance. This will help you stand out in conversations.

Tip Number 2

Practice your communication skills! Since the role involves a lot of interaction with customers, make sure you’re comfortable chatting on the phone or via video calls. Role-play with a friend to boost your confidence.

Tip Number 3

Show off your proactive side! Think of examples from your past where you took initiative or solved problems. Be ready to share these stories during interviews to demonstrate your ownership mentality.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at this exciting time.

We think you need these skills to ace Customer Development Executive

Sales Prospecting
Customer Success
Technical Support
Communication Skills
Proactivity
Ownership
Organisational Skills

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our values of being Progressive, Intentional, and Empathetic.

Tailor Your CV:Make sure your CV is tailored to the Customer Development Executive role. Highlight relevant experiences that showcase your communication skills, proactive nature, and ability to juggle multiple tasks. We love seeing how you can fit into our small but ambitious team!

Answer Screening Questions Thoughtfully:Take your time with the short screening questions. This is your chance to demonstrate your understanding of the role and how you can contribute to our mission. Be specific and give examples where possible – we’re all about meaningful connections!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which is exactly what we’re looking for!

How to prepare for a job interview at Morrisby

Understand the Company Values

Before your interview, take some time to really understand Morrisby's values: Progressive, Intentional, and Empathetic. Think about how these values resonate with your own experiences and be ready to share examples that demonstrate these qualities during your conversation.

Showcase Your Communication Skills

As a Customer Development Executive, you'll need to communicate effectively across various channels. Practice articulating your thoughts clearly and confidently, whether it's in writing or during mock video calls. This will help you convey your professionalism and confidence during the actual interview.

Demonstrate Proactivity

Morrisby is looking for someone who takes ownership of their work. Prepare to discuss instances where you've proactively solved problems or taken initiative in previous roles. This will show that you're not just a team player but also someone who can drive results independently.

Familiarise Yourself with Relevant Tools

Since the role involves using CRM systems, Xero, and AI tools, it’s a good idea to familiarise yourself with these technologies beforehand. Even if you haven't used them before, showing that you're eager to learn and adapt will impress your interviewers.