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- Tasks: Lead quality and compliance strategy, ensuring governance and risk management.
- Company: Join a family-run firm with a proud track record in construction services.
- Benefits: Competitive salary, car allowance, private healthcare, and generous holiday.
- Other info: Embrace a culture of continuous improvement and inclusivity.
- Why this job: Make a real impact on quality standards and client confidence in a dynamic environment.
- Qualifications: Senior leadership experience in quality and compliance, with strong ISO knowledge.
The predicted salary is between 60000 - 80000 £ per year.
Morris & Spottiswood are one of the leading providers of fitout, refurbishment, M&E, facilities management and construction services in the UK. A family firm, with a proud track record of excellence, we aim high, act responsibly and value our staff and customers. We are currently recruiting for a Head Of Quality And Compliance to join our team on a full-time, permanent basis. This position will strengthen governance, ensure continued compliance with statutory, regulatory, and certification requirements, and provide independent assurance to senior leadership. The role will reduce organisational risk, protect against regulatory and audit failure, improve consistency of standards across operations, and support client confidence and contract retention. Appointing a Head of Quality and Compliance is therefore a proactive investment to safeguard performance, reputation, and long-term business sustainability.
Key Responsibilities
- Strategy & Leadership: Set and lead the Quality & Compliance strategy aligned to business and HSQE priorities, acting as the senior authority for quality, compliance and assurance, and advising/challenging senior leaders and the Board.
- Management Systems & Standards: Own and maintain the integrated management system (ISO 9001/14001/45001), embedding practical, user-focused processes across the business and overseeing document control, change control and system governance.
- Regulatory & Legal Compliance: Ensure compliance with statutory, regulatory, contractual and client requirements by tracking legislative/standards changes, managing business impact, and leading engagement with certification bodies and external auditors.
- Audit, Assurance & Governance: Run a risk-based internal audit programme and lead external audits/inspections/certification, ensuring timely closure of non-conformances and CAPA and providing assurance reporting to senior leadership and governance forums.
- Risk, Incidents & Non-Conformance: Oversee investigations into quality failures and compliance breaches, driving root cause analysis and sustainable corrective actions, and analysing trends/systemic risks to prevent recurrence.
- Performance Monitoring & Reporting: Set and track quality/compliance KPIs and produce clear, evidence-based reports for internal and external stakeholders, using insights to drive decisions and continuous improvement.
- Stakeholder & Client Engagement: Be the senior contact for quality/compliance with key clients and partners, supporting bids/tenders/mobilisation with quality and assurance input, and building strong relationships across operational and corporate teams.
- Leadership & Culture: Build capability through training, coaching and awareness, promoting a culture of quality, accountability and continuous improvement.
- Continuous Improvement: Lead process improvement and optimisation initiatives, embedding quality and compliance in change, growth and transformation.
Knowledge, Skills & Experience
Essential: Senior Quality & Compliance leadership in an HSQE environment, with strong ISO knowledge (ISO 9001 essential; ISO 14001/45001 desirable) and regulatory/statutory compliance expertise. Proven track record leading audits, inspections and certification, able to influence senior stakeholders and drive culture change, with strong organisation and communication skills and a collaborative, relationship-focused approach.
Desirable: Experience in regulated/high-risk sectors (e.g., construction, infrastructure, manufacturing, utilities), with lead auditor qualification and experience of integrated management systems.
Qualifications & Experience
Essential qualifications: Degree (or equivalent experience) in Quality, Engineering, Environmental, H&S, or Business/Operations, with ISO 9001 qualification (Lead Auditor or Quality Manager/Practitioner) and compliance/assurance training (internal audit, risk-based frameworks, CAPA).
Desirable qualifications: Lead Auditor qualification for ISO 14001 and/or ISO 45001 and professional membership (CQI (CQP), IOSH and/or IEMA).
Values & Behaviours: Live Morris & Spottiswood Group values, acting with integrity, professionalism and respect, and maintaining a learning mindset with a continuous improvement focus.
Remuneration:
- Competitive salary dependant on experience
- Car Allowance
- Private Health Care
- 5% Employers Pension Contributions
- 33 days holiday (inclusive of bank holidays) + an extra 1/2 day off for your birthday
Valuing People at Morris & Spottiswood: Morris & Spottiswood is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. One of our core values is to ‘Value People’. We are passionate about investing in people and genuinely take care about what we do and how we do it. This ensures that the working environment, staff, suppliers and the communities we serve always remain at the front-of-mind. Put simply, a diverse and inclusive workforce opens our business up to a much wider talent pool and greater innovation and creativity through teams with different experiences, backgrounds and education. This is an excellent opportunity to join a successful team.
Head Of Quality & Compliance in London employer: Morris & Spottiswood Ltd
Contact Detail:
Morris & Spottiswood Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Of Quality & Compliance in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people know you’re on the hunt for a Head of Quality & Compliance role, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching Morris & Spottiswood inside out. Understand their values, recent projects, and challenges they face in quality and compliance. This will help you tailor your responses and show them you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs, especially around ISO standards and compliance. A confident, clear presentation of your skills can make all the difference in standing out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Morris & Spottiswood family and are keen to contribute to their mission of excellence.
We think you need these skills to ace Head Of Quality & Compliance in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in quality and compliance. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've improved quality or compliance in previous roles. We love seeing measurable results that demonstrate your impact!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure we receive all your details and can process your application smoothly!
How to prepare for a job interview at Morris & Spottiswood Ltd
✨Know Your Standards
Make sure you’re well-versed in ISO standards, especially ISO 9001, as this is crucial for the Head of Quality & Compliance role. Brush up on how these standards apply to the construction and facilities management sectors, and be ready to discuss how you've implemented them in past roles.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience in quality and compliance. Think about times when you’ve influenced senior stakeholders or driven cultural change within an organisation. This will demonstrate your capability to lead the Quality & Compliance strategy effectively.
✨Be Audit-Ready
Familiarise yourself with the audit processes and your experience leading audits. Be prepared to discuss specific audits you’ve conducted, the challenges faced, and how you ensured timely closure of non-conformances. This shows you can handle the responsibilities of running a risk-based internal audit programme.
✨Engage with Stakeholders
Think about how you’ve built relationships with clients and partners in previous roles. Prepare to share strategies you’ve used to engage stakeholders effectively, especially in high-stakes environments. This will illustrate your ability to be the senior contact for quality and compliance.