At a Glance
- Tasks: Support and develop ICT infrastructure while implementing innovative technology solutions.
- Company: Respected organisation in a safety-critical environment with a focus on operational excellence.
- Benefits: Excellent pension, 25 days leave, hybrid working, and ongoing training opportunities.
- Other info: Dynamic role with career growth in a supportive and inclusive environment.
- Why this job: Join a team where your tech skills can make a real difference in meaningful projects.
- Qualifications: HND or Degree in Computing, 2 years IT support experience, and strong MS Endpoint Management skills.
Morris Sinclair is recruiting on behalf of a client for a Technical Systems Officer.
About the Opportunity
Our client is a well-established organisation operating within a highly regulated and safety-critical environment. They are seeking a Technical Systems Officer to join their team at their Edinburgh headquarters and play a key role in supporting and developing their ICT infrastructure typically at 1st / 2nd Line level.
The Role
As Technical Systems Officer, you will be responsible for implementing the organisation's ICT rolling replacement programme, reviewing user requirements, specifying and installing hardware, and managing build images and configurations to ensure efficient deployment of equipment. You will maintain hardware and software records within the ICT asset management system, provide technical support to users, and investigate emerging technologies to support continuous improvement across the organisation.
Benefits
- Excellent pension scheme
- 25 days annual leave, increasing with service
- Public holiday entitlement
- Generous sick pay and family leave policies
- Ongoing training and professional development opportunities
- Hybrid working arrangements
- Flexible working hours when office based
Key Requirements
Essential
- HND or Degree in a Computing-related subject
- Minimum of 2 years' IT support experience
- 1st / 2nd Line Support in MS Windows 10/11, MS 365 based infrastructure
- Strong experience of MS Endpoint Management / Intune
- Project delivery / project management experience
- Detailed technical knowledge of network operating systems
- Strong understanding of PC architecture
- Knowledge of network security principles and emerging trends
- Advanced technical troubleshooting and problem-solving skills
Desirable
- Microsoft Certified Professional qualification
- ISO27001 Information Security Management accreditation
What's on Offer?
This is an excellent opportunity to join a respected organisation where technology plays a critical role in supporting operational excellence. The successful candidate will have the chance to contribute to meaningful projects, work with a broad range of technologies, and develop their career within a supportive and professional environment.
Location: Central Edinburgh (Hybrid Working Available)
Salary: Starting at £37,000 rising to £39,000 after 1 year with an annual bonus of £1000 qualifying after April 2027.
Our client is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified candidates.
Technical Systems Officer - MS Endpoint Management / Intune employer: Morris Sinclair Recruitment
Morris Sinclair's client offers an exceptional work environment in the heart of Edinburgh, where employees are valued and supported in their professional growth. With a strong emphasis on ongoing training, flexible working arrangements, and a comprehensive benefits package including a generous pension scheme and annual leave, this organisation fosters a culture of inclusivity and innovation. Joining this team means contributing to impactful projects while enjoying a balanced work-life dynamic in a vibrant city.
Contact Details:
Morris Sinclair Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Technical Systems Officer - MS Endpoint Management / Intune
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Morris Sinclair Recruitment values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Morris Sinclair Recruitment might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Morris Sinclair Recruitment!
✨Direct Apply to Morris Sinclair Recruitment
Let's not forget to apply directly through the Morris Sinclair Recruitment website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technical Systems Officer - MS Endpoint Management / Intune
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Morris Sinclair Recruitment.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Morris Sinclair Recruitment. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Morris Sinclair Recruitment
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
