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For Companies At a Glance
- Tasks: Provide hands-on technical support across Edinburgh offices and troubleshoot IT issues.
- Company: Prestigious organisation in the heart of Edinburgh with a growth-oriented culture.
- Benefits: Highly competitive salary, market-leading benefits, and a focus on employee wellbeing.
- Why this job: Join a dynamic team and make a real difference in IT support.
- Qualifications: Experience with Microsoft technologies, Windows environments, and Office 365.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
IT Support Analyst – Edinburgh (MSP Environment)
A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
Morris Sinclair is proud to be working in partnership with a dynamic and growing Managed Service Provider based in Edinburgh. As they continue to expand their client base across Scotland, they’re looking to welcome a proactive and enthusiastic IT Support Analyst to their close-knit team of Engineers.
About the Role
This is a fantastic opportunity to gain hands-on experience in a collaborative environment where no two days are the same. You’ll be supporting a diverse range of clients, solving real-world IT challenges, and learning from seasoned professionals who are passionate about what they do.
Who We’re Looking For
We’re keen to speak with individuals who bring a positive, can-do attitude and a genuine desire to grow within the IT industry. If you’ve recently completed an apprenticeship and are ready to take the next step in your career, this could be the perfect fit. You don’t need to know everything—we value curiosity, initiative, and a willingness to learn above all else. xiskglj
What You’ll Bring
A customer-first mindset and a drive to go the extra mile
A collaborative spirit and eagerness to support both clients and colleagues
A hunger to learn and solve problems independently
You will also need to have a full Driving License for this role! Tech You’ll Work With
Experience with the following technologies is a plus (but not essential):
Microsoft 365 (Office apps, Teams, SharePoint, OneDrive)
Entra ID (formerly Azure AD)
Windows OS & Mac OS
Basic networking principles
If you are interested in this role and would like more information please give me a call on (phone number removed) or email at (url removed)
IT Support Analyst employer: Morris Sinclair Recruitment
Contact Detail:
Morris Sinclair Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work at the organisation you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss your experience with Windows, Office 365, and MDM. We want you to shine when they ask about your hands-on support experience!
✨Tip Number 3
Show your enthusiasm for the company culture! Research their values and be ready to explain how you fit into their dynamic, growth-oriented environment. We love candidates who align with our mission!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to join our team!
We think you need these skills to ace IT Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Analyst role. Highlight your experience with Microsoft technologies, especially Windows environments and Office 365. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your experience with MDM and Intune if you have it!
Showcase Relevant Experience: When filling out your application, be sure to showcase any relevant experience you have in IT support. We love seeing real-world examples of how you've tackled technical challenges, especially in Windows and Office 365 environments.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Morris Sinclair Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft technologies, especially Windows environments and Office 365. Be ready to discuss your hands-on experience with these tools, as well as any troubleshooting scenarios you've encountered.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've resolved technical issues in the past. Think about times when you had to think on your feet or adapt quickly to a challenging situation—this will demonstrate your ability to handle the fast-paced environment they thrive in.
✨Familiarise Yourself with MDM and Intune
Since experience with Mobile Device Management via Intune is highly desirable, make sure you understand its functionalities. If you have any relevant experience, be ready to discuss it in detail, including how you've implemented or managed MDM solutions.
✨Emphasise Your Team Spirit
This organisation values employee wellbeing and a dynamic culture, so highlight your ability to work collaboratively. Share examples of how you've contributed to team success and supported your colleagues in previous roles.
