IT Support Analyst

IT Support Analyst

Edinburgh Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide hands-on technical support across Edinburgh offices and troubleshoot IT issues.
  • Company: Prestigious organisation in the heart of Edinburgh with a growth-oriented culture.
  • Benefits: Highly competitive salary, market-leading benefits, and a focus on employee wellbeing.
  • Why this job: Join a dynamic team and make a real difference in IT support.
  • Qualifications: Experience with Microsoft technologies, Windows environments, and Office 365.
  • Other info: Great opportunity for career growth in a supportive environment.

The predicted salary is between 30000 - 42000 £ per year.

Morris Sinclair is proud to be partnering with a prestigious organisation located in the heart of Edinburgh. Known for its dynamic, growth-oriented culture, this organisation is set to expand significantly over the coming year. With a strong emphasis on employee wellbeing, they offer a highly competitive salary package complemented by market-leading benefits.

Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.

We’re currently seeking an IT Support Analyst to deliver hands-on technical support across their Edinburgh offices. The ideal candidate will have a solid background in supporting Microsoft technologies, with strong proficiency in Windows environments. Experience with Office 365 and Mobile Device Management (MDM) via Intune is highly desirable.

Key Skills & Experience:

Windows operating systems
Office 365
Azure Entra ID / Active Directory
MDM – Intune
For more information please reach out on (url removed) or (phone number removed) for a confidential chat about your career

IT Support Analyst employer: Morris Sinclair Recruitment

Morris Sinclair offers an exceptional work environment for IT Support Analysts, situated in the vibrant city of Edinburgh. With a strong focus on employee wellbeing and a commitment to professional growth, the company provides a competitive salary and market-leading benefits, fostering a dynamic culture that encourages innovation and collaboration. Joining this prestigious organisation means being part of a forward-thinking team poised for significant expansion, making it an ideal place for those seeking meaningful and rewarding employment.
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Contact Detail:

Morris Sinclair Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Support Analyst

✨Tip Number 1

Network like a pro! Reach out to your connections in the IT field, especially those who work at the organisation you're eyeing. A friendly chat can give you insider info and maybe even a referral!

✨Tip Number 2

Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss your experience with Windows, Office 365, and MDM. We want you to shine when they ask about your hands-on support experience!

✨Tip Number 3

Show your enthusiasm for the company culture! Research their values and be ready to explain how you fit into their dynamic, growth-oriented environment. We love candidates who align with our mission!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to join our team!

We think you need these skills to ace IT Support Analyst

Windows Operating Systems
Office 365
Azure Entra ID
Active Directory
Mobile Device Management (MDM)
Intune
Technical Support
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the IT Support Analyst role. Highlight your experience with Microsoft technologies, especially Windows environments and Office 365. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your experience with MDM and Intune if you have it!

Showcase Relevant Experience: When filling out your application, be sure to showcase any relevant experience you have in IT support. We love seeing real-world examples of how you've tackled technical challenges, especially in Windows and Office 365 environments.

Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!

How to prepare for a job interview at Morris Sinclair Recruitment

✨Know Your Tech Inside Out

Make sure you brush up on your knowledge of Microsoft technologies, especially Windows environments and Office 365. Be ready to discuss your hands-on experience with these tools, as well as any troubleshooting scenarios you've encountered.

✨Showcase Your Problem-Solving Skills

Prepare to share specific examples of how you've resolved technical issues in the past. Think about times when you had to think on your feet or adapt quickly to a challenging situation—this will demonstrate your ability to handle the fast-paced environment they thrive in.

✨Familiarise Yourself with MDM and Intune

Since experience with Mobile Device Management via Intune is highly desirable, make sure you understand its functionalities. If you have any relevant experience, be ready to discuss it in detail, including how you've implemented or managed MDM solutions.

✨Emphasise Your Team Spirit

This organisation values employee wellbeing and a dynamic culture, so highlight your ability to work collaboratively. Share examples of how you've contributed to team success and supported your colleagues in previous roles.

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