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For Companies At a Glance
- Tasks: Provide hands-on technical support and troubleshoot IT issues in a dynamic environment.
- Company: Prestigious organisation in the heart of Edinburgh with a growth-oriented culture.
- Benefits: Highly competitive salary, market-leading benefits, and a focus on employee wellbeing.
- Why this job: Join a team that values your skills and offers opportunities for professional growth.
- Qualifications: Experience with Microsoft technologies, Windows environments, and Office 365 is essential.
- Other info: Exciting career prospects in a supportive and innovative IT services environment.
The predicted salary is between 36000 - 60000 £ per year.
Job Overview
Morris Sinclair is proud to be partnering with a prestigious organisation located in the heart of Edinburgh. Known for its dynamic, growth-oriented culture, this organisation is set to expand significantly over the coming year. With a strong emphasis on employee wellbeing, they offer a highly competitive salary package complemented by market-leading benefits.
We’re currently seeking an IT Support Analyst to deliver hands-on technical support across their Edinburgh offices. The ideal candidate will have a solid background in supporting Microsoft technologies, with strong proficiency in Windows environments. Experience with Office 365 and Mobile Device Management (MDM) via Intune is highly desirable.
Key Skills & Experience:
- Windows operating systems
- Office 365
Job Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Information Technology
- Industries: IT Services and IT Consulting
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Information Technology Support Analyst employer: Morris Sinclair Recruitment
Contact Detail:
Morris Sinclair Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Support Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who might know about openings at the organisation. A friendly chat can sometimes lead to a referral, which is golden when it comes to landing that interview.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss your experience with Microsoft technologies and Windows environments. Bring examples of how you've tackled challenges in the past.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After any interaction, whether it’s an interview or a casual chat, drop a quick thank-you email. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining the team. So, don’t wait – get your application in and let’s get you that IT Support Analyst role!
We think you need these skills to ace Information Technology Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft technologies and Windows environments. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background makes you a perfect fit. We love seeing genuine enthusiasm for the position.
Showcase Your Technical Skills: Since this role focuses on IT support, be sure to mention any specific tools or technologies you’ve worked with, like Office 365 or Intune. We’re looking for candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Morris Sinclair Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft technologies, especially Windows operating systems and Office 365. Be ready to discuss your hands-on experience and any troubleshooting scenarios you've encountered.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've resolved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your analytical thinking.
✨Familiarise Yourself with MDM Tools
Since experience with Mobile Device Management via Intune is desirable, take some time to understand how it works. If you have any relevant experience, be sure to mention it and discuss how you’ve used it to manage devices effectively.
✨Emphasise Teamwork and Communication
IT Support Analysts often work closely with other teams. Be prepared to talk about how you collaborate with colleagues and communicate technical information to non-technical users. This will show that you can fit into their dynamic culture.
