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- Tasks: Manage client asset transfers and deliver exceptional service across diverse financial products.
- Company: Join a leading infrastructure provider transforming the wealth management sector with innovative solutions.
- Benefits: Enjoy hybrid working, 25 days holiday, private healthcare, and your birthday off!
- Why this job: Be part of a rapidly growing company that values innovation and client service excellence.
- Qualifications: 2+ years in financial services preferred; strong knowledge of regulatory requirements essential.
- Other info: Diversity and inclusion are at the core of our mission; we welcome all applicants.
The predicted salary is between 36000 - 60000 £ per year.
Hybrid working with free onsite parking.
Our client is a leading infrastructure provider to the wealth management sector, delivering comprehensive services including custody, brokerage, pensions and technology solutions to IFAs, wealth managers, investment managers, family offices and institutional clients.
Their flagship investment platform service provides a secure, high-quality solution for both UK and international markets, enabling advisers and managers to consolidate and manage all their clients' investments through a single interface. They also license enterprise technology solutions to the sector, seamlessly integrating with existing ecosystems to support mutual growth with their clients.
Their mission is to transform the infrastructure that underpins the world of investments and financial advice. As a rapidly growing organisation, they are establishing themselves as the premier provider of infrastructure to the investments and adviser community. Their innovative platform model champions automation and delivers an unrivalled user experience, supported by a talented team of professionals across multiple locations.
We are seeking a Transfers & Client Service Specialist for our client who will expertly manage client asset transfers and deliver outstanding service across their diverse product portfolio. You will oversee the complete asset transfer lifecycle from initiation to completion, manage associated risks, and ensure exceptional client interactions while contributing to governance and scalability initiatives.
This position reports to the Head of Client Services, Dealing and Settlements and involves close collaboration with the Governance, Risk, and Compliance teams to drive continuous improvement in service delivery.
- Manage daily asset transfer requests with accuracy and efficiency from initiation to completion.
- Handle transfers across various asset classes including equities, bonds, funds, and certificated holdings.
- Oversee nominee accounts, ISAs, pensions, and OPBs.
- Capture ISA subscription data accurately and issue ISA history forms.
- Allocate holdings to underlying investor accounts.
- Complete and process Stock Transfer Forms for manual transfers.
Client Service Delivery:
- Provide comprehensive client support across Custody, Brokerage & Execution, Technology, and Wrap Pension services.
- Engage regularly with clients including financial advisers, investment managers, private banks, and fintech firms, ensuring their service requirements are consistently met.
- Monitor and respond promptly to client queries within established service levels.
- Support clients with platform navigation and technology utilization.
- Contribute actively to enhancing client onboarding efficiency and ongoing service excellence.
Conduct systematic reviews of existing policies and procedures across all service areas.
Assist with regulatory compliance reviews and implementation of recommended changes.
Support the scaling of operations through process optimization and automation initiatives.
Stay current on market trends affecting financial advisers, investment managers, platforms, private banks, and fintech clients.
2+ years of experience in financial services or wealth management (preferable).
Strong knowledge of regulatory requirements in custody and investment services.
Experience in policy review, process documentation, and control frameworks.
Ability to balance client service excellence with governance responsibilities.
Opportunity to develop expertise across four core service areas.
Professional development in governance, risk management, and compliance.
Collaborative environment working with a diverse range of financial services clients.
Career progression in a growing wealth platform business.
25 days holiday plus bank holidays.
Your birthday off as an additional benefit (not deducted from holiday allowance).
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Smart Pensions Pension Plan.
Diversity & Inclusion: Our client places inclusion at the heart of their mission. They are an equal opportunities employer committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
Finance Services Specialist employer: Morris Sinclair Recruitment
Contact Detail:
Morris Sinclair Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Services Specialist
✨Tip Number 1
Familiarise yourself with the specific asset classes mentioned in the job description, such as equities, bonds, and funds. Understanding these will help you speak confidently about your experience and how it relates to managing client asset transfers.
✨Tip Number 2
Engage with current trends in financial services and wealth management. Being knowledgeable about recent developments will not only impress during interviews but also demonstrate your commitment to staying informed in a rapidly evolving industry.
✨Tip Number 3
Network with professionals in the financial services sector, especially those involved in custody and investment services. Building connections can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 4
Prepare to discuss your experience with regulatory compliance and process optimisation. Highlighting your ability to balance client service excellence with governance responsibilities will align well with the expectations of the role.
We think you need these skills to ace Finance Services Specialist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Finance Services Specialist position. Tailor your application to highlight relevant experience in asset transfers, client service delivery, and regulatory compliance.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 2+ years of experience in financial services or wealth management. Include specific examples of how you've managed client interactions, asset transfers, and contributed to process improvements.
Showcase Your Skills: Demonstrate your strong knowledge of regulatory requirements and your ability to balance client service excellence with governance responsibilities. Use concrete examples to illustrate your skills in policy review and process documentation.
Craft a Compelling Cover Letter: Write a personalised cover letter that connects your background to the company's mission of transforming investment infrastructure. Express your enthusiasm for the role and how you can contribute to their goals, particularly in enhancing client onboarding and service excellence.
How to prepare for a job interview at Morris Sinclair Recruitment
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Finance Services Specialist. Familiarise yourself with asset transfer processes, client service delivery, and the various asset classes mentioned in the job description. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Client Service Skills
Since this role involves significant client interaction, be prepared to discuss your previous experiences in client service. Highlight specific examples where you successfully managed client queries or improved service delivery, as this will show your ability to excel in this area.
✨Demonstrate Regulatory Knowledge
Given the importance of compliance in financial services, brush up on relevant regulatory requirements. Be ready to discuss how you have navigated these in past roles, particularly in custody and investment services, to show that you can balance client service with governance responsibilities.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to client service, technology integration, and their vision for growth. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your career goals.
