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For Companies At a Glance
- Tasks: Support a diverse range of clients and tackle exciting technical challenges.
- Company: Join a respected Managed Services Provider in the heart of Edinburgh.
- Benefits: Enjoy a lively social culture, career growth, and a supportive team environment.
- Why this job: Be part of a collaborative workplace where your skills will shine and grow.
- Qualifications: Experience in IT support and familiarity with Office 365 and basic networking.
- Other info: Expect fun team outings, chill-out zones, and a vibrant office atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
Join a highly respected Managed Services Provider known for developing emerging talent and investing in long-term career growth. Based in the heart of Edinburgh, they’re looking for someone who enjoys being part of an in‑office team environment for most of the week.
This is a genuinely collaborative workplace where people support each other, share knowledge, and take pride in continuous improvement. You’ll be surrounded by motivated self-starters who enjoy learning, and you’ll have a manager committed to giving you structure, guidance, and a clear progression path.
It’s not all work, though. Expect a lively social culture with regular nights out, team trips, pizza days, and an office complete with a chill-out zone, games consoles, and a pool table. It’s a place where you’re encouraged to bring your full self to work.
You’ll be joining the team to support a broad range of clients across Scotland. This is an office-based position, ideal for someone currently working in a Managed Services environment or an internal IT support professional eager to transition into MSP work.
You should be comfortable handling first and second line issues and enjoy the variety that comes with supporting multiple clients.
Technical Experience (desired):
- Office 365 administration & support
- MDM (InTune)
- Microsoft Server
- Azure AD
- Basic networking
- SharePoint
If you’re looking for a role where you can grow, be supported, and enjoy coming to work, we’d love to hear from you.
2nd Line Support Engineer employer: Morris Sinclair Recruitment
Contact Detail:
Morris Sinclair Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line Support Engineer
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with them during the chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills! Brush up on Office 365, Azure AD, and basic networking. Being able to talk confidently about your experience with these tools will definitely impress them and show you're ready for the role.
✨Tip Number 3
Don’t forget to prepare some questions for your interview. Ask about their team dynamics or how they support continuous improvement. This shows you're not just there for a job, but you're keen on growing with them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining their awesome team.
We think you need these skills to ace 2nd Line Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the 2nd Line Support Engineer role. Highlight your experience with Office 365, Azure AD, and any relevant technical support roles you've had.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for IT support and your eagerness to join a collaborative team. Mention why you’re excited about the company culture and how you can contribute to it.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled first and second line issues in the past. We love to see candidates who can demonstrate their troubleshooting abilities and adaptability.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at Morris Sinclair Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Office 365, Azure AD, and basic networking. Be ready to discuss your experience with these tools and how you've used them in past roles. This will show that you're not just familiar with the tech but can also apply it effectively.
✨Show Your Collaborative Spirit
Since the company values a collaborative environment, be prepared to share examples of how you've worked well in teams. Talk about times when you supported colleagues or contributed to group projects. This will highlight your fit for their culture.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the team dynamics. Inquire about the types of clients you'll be supporting or how the team handles continuous improvement. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
✨Be Yourself and Have Fun
The company encourages bringing your full self to work, so don’t be afraid to let your personality shine through. Share a bit about your interests outside of work, especially if they relate to teamwork or learning. A relaxed attitude can help create a positive vibe during the interview.
