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- Tasks: Support clients with IT issues and enhance your technical skills in a collaborative environment.
- Company: Respected Managed Services Provider focused on developing emerging talent.
- Benefits: Career growth, lively social culture, and a fun office atmosphere.
- Why this job: Join a supportive team and make a real impact while enjoying work.
- Qualifications: Experience in IT support and familiarity with Office 365 and basic networking.
- Other info: Enjoy team outings, pizza days, and a chill-out zone at the office.
The predicted salary is between 28800 - 43200 £ per year.
Do you have the following skills, experience and drive to succeed in this role? Find out below.
Second Line Support Engineer – Managed Services
About the Company
Join a highly respected Managed Services Provider known for developing emerging talent and investing in long-term career growth. Based in the heart of Edinburgh, they’re looking for someone who enjoys being part of an in-office team environment for most of the week.
Culture & Environment
This is a genuinely collaborative workplace where people support each other, share knowledge, and take pride in continuous improvement. You’ll be surrounded by motivated self-starters who enjoy learning, and you’ll have a manager committed to giving you structure, guidance, and a clear progression path. It’s not all work, though. Expect a lively social culture with regular nights out, team trips, pizza days, and an office complete with a chill-out zone, games consoles, and a pool table. It’s a place where you’re encouraged to bring your full self to work.
The Role
You’ll be joining the team to support a broad range of clients across Scotland. This is an office-based position, ideal for someone currently working in a Managed Services environment or an internal IT support professional eager to transition into MSP work. You should be comfortable handling first and second line issues and enjoy the variety that comes with supporting multiple clients.
Technical Experience (desired):
- Office 365 administration & support
- MDM (InTune)
- Microsoft Server
- Azure AD
- Basic networking
- SharePoint
If you’re looking for a role where you can grow, be supported, and enjoy coming to work, we’d love to hear from you.
For more information, contact John.
2nd Line Support Engineer in Old Town employer: MORRIS SINCLAIR RECRUITMENT LTD
Contact Detail:
MORRIS SINCLAIR RECRUITMENT LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line Support Engineer in Old Town
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at networking events. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss Office 365, MDM, and basic networking. Show them you’re ready to tackle those first and second line issues!
✨Tip Number 3
Don’t underestimate the power of a good follow-up! After your interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team and being part of that lively office culture.
We think you need these skills to ace 2nd Line Support Engineer in Old Town
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your technical expertise, especially with Office 365, MDM, and basic networking, to show us you’re the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re excited about this position and how your background aligns with our collaborative culture. Share specific examples of your past experiences that demonstrate your problem-solving skills and teamwork.
Show Your Personality: We love a bit of personality! Don’t be afraid to let your unique voice shine through in your application. We want to see the real you, so feel free to share what makes you tick and how you’d contribute to our lively office culture.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows us you’re genuinely interested in joining our team!
How to prepare for a job interview at MORRIS SINCLAIR RECRUITMENT LTD
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Office 365, MDM, and basic networking. Be ready to discuss your experience with these tools and how you've used them in past roles. This will show that you're not just familiar with the tech but can also apply it effectively.
✨Show Your Collaborative Spirit
Since the company values a collaborative environment, be prepared to share examples of how you've worked well in teams. Talk about times when you supported colleagues or contributed to group projects. This will highlight your fit for their culture.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the team dynamics. Inquire about the types of clients you'll be supporting or how the team handles continuous improvement. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
✨Be Yourself and Have Fun
The company encourages bringing your full self to work, so don’t be afraid to let your personality shine through. Share your interests outside of work, especially if they relate to teamwork or learning. A bit of humour can go a long way in making a memorable impression!