Field Engineer

Field Engineer

Midlothian Full-Time 30000 - 42000 £ / year (est.)
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At a Glance

  • Tasks: As a Field Engineer, you'll troubleshoot tech issues and set up hardware on-site.
  • Company: Join a dynamic team focused on delivering top-notch tech solutions to clients.
  • Benefits: Enjoy 10 personal training days, 6 charity days, gym membership, and private medical coverage.
  • Why this job: Be a brand ambassador while working with cutting-edge technology and making a real impact.
  • Qualifications: Must have a driving license, own car, and experience with networking devices and Office 365.
  • Other info: A positive attitude and customer focus are essential for success in this role.

The predicted salary is between 30000 - 42000 £ per year.

Our client are on the lookout for a Field Engineer to join them… so first and foremost, you are going to need to be able to drive and have your own car. This role will see you taking essential equipment and hardware to sites as well as fixing on site problems that require a pair of techy hands. Due to this role involving fit outs and a lot of hardware knowledge, we would expect the successful candidate to have a strong understanding of networking devices (Draytek, Netgear, Ubuquiti), printers, laptops and desktops.

As well as the technology skills listed above, a large portion of your work will be spent in front of clients. You will be expected to act as a brand ambassador and got the extra mile, so it is important that you are customer focussed and have a can do attitude!

Essentials:

  • Driving License and own car.

  • Experience working with desktops and laptops.

  • Understanding of Office 365 products

  • Background setting up printers and other network devices such as routers and switches.

  • Draytek, Netgear, Ubuquiti

  • Positive Attitude with the ability to think on feet and be customer focussed.

  • 10 Personal training days per year

  • 6 Charity days per year

  • Gym membership

  • Private Medical

  • LinkedIn Learning account

Field Engineer employer: MORRIS SINCLAIR RECRUITMENT LTD

Our company is an exceptional employer, offering a dynamic work environment where Field Engineers can thrive. With a strong emphasis on employee growth, we provide 10 personal training days and access to LinkedIn Learning, ensuring you stay at the forefront of technology. Additionally, our commitment to work-life balance is reflected in our generous benefits package, including gym membership and charity days, all while fostering a customer-focused culture that values your contributions as a brand ambassador.
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Contact Detail:

MORRIS SINCLAIR RECRUITMENT LTD Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Engineer

✨Tip Number 1

Make sure to highlight your technical skills during the interview. Be prepared to discuss your experience with networking devices like Draytek, Netgear, and Ubiquiti, as well as your familiarity with setting up printers and other hardware.

✨Tip Number 2

Since this role involves a lot of client interaction, practice your communication skills. Think of examples where you've successfully resolved customer issues or provided excellent service, as these will showcase your customer-focused attitude.

✨Tip Number 3

Demonstrate your problem-solving abilities by preparing for situational questions. Consider scenarios where you had to think on your feet to resolve technical issues, as this will show your capability to handle challenges in real-time.

✨Tip Number 4

Since having a driving license and your own car is essential, be ready to discuss your availability and willingness to travel. This shows that you are committed to fulfilling the requirements of the job.

We think you need these skills to ace Field Engineer

Driving License
Technical Knowledge of Networking Devices
Experience with Desktops and Laptops
Understanding of Office 365 Products
Printer Setup and Configuration
Knowledge of Routers and Switches
Familiarity with Draytek, Netgear, Ubiquiti
Customer Service Skills
Positive Attitude
Problem-Solving Skills
Ability to Work Independently
Strong Communication Skills
Adaptability
Time Management

Some tips for your application 🫡

Highlight Relevant Experience: Make sure to emphasize your experience with networking devices, printers, and computers in your CV. Mention specific brands like Draytek, Netgear, and Ubiquiti to show you meet the technical requirements.

Showcase Customer Focus: In your cover letter, provide examples of how you've successfully interacted with clients in the past. Highlight your customer service skills and your ability to act as a brand ambassador.

Demonstrate Problem-Solving Skills: Include instances where you've had to think on your feet or solve technical issues on-site. This will illustrate your capability to handle the hands-on aspects of the role.

Proofread Your Application: Before submitting, carefully proofread your application for any errors. A well-written application reflects your attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at MORRIS SINCLAIR RECRUITMENT LTD

✨Showcase Your Technical Skills

Be prepared to discuss your experience with networking devices like Draytek, Netgear, and Ubiquiti. Bring examples of past projects where you set up printers or configured routers and switches to demonstrate your hands-on knowledge.

✨Emphasize Your Customer Focus

Since this role involves a lot of client interaction, highlight your customer service skills. Share specific instances where you went the extra mile for a client or resolved a challenging situation effectively.

✨Demonstrate Problem-Solving Abilities

Prepare to discuss scenarios where you had to think on your feet to solve technical issues on-site. Employers appreciate candidates who can remain calm under pressure and find solutions quickly.

✨Be Ready to Talk About Your Driving Experience

Since having a driving license and your own car is essential, be ready to discuss your driving experience. Mention how you manage your time and logistics when traveling to different sites.

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