- Senior eCommerce Executive for growing Ecommerce & fulfillment company.
- Generalist eCommerce across a portfolio of DTC brands & in-house stores.
- Shopify, Klaviyo, Digital Marketing, GA4 Analytics, CRO, Optimisation, AI
Senior eCommerce Executive | £35,000-£45,000 | Southampton
Shopify | Klaviyo | GA4 | Digital Marketing | DTC
Want a role where you can actually see the impact of your eCommerce work?
Our client is an award-winning eCommerce and fulfillment business looking for an experienced Senior eCommerce Executive to join their growing team.
This isn't a role where you'll be siloed into one small part of the eCommerce machine. You'll have genuine ownership across a portfolio of exciting DTC brands and in-house stores, working across trading, CRM, digital marketing, optimisation and performance.
Working across a range of extraordinary and exciting brands you'll be a hands-on eCommerce generalist, responsible for helping clients and own brands grow.
Your day-to-day will include:
- Shopify: Managing and optimising stores, product presentation, UX and overall site performance.
- Klaviyo: Building campaigns, automated flows and segmentation to drive engagement and retention.
- Digital Marketing: Coordinating activity across eCRM, CRO, paid and organic search and social.
- Analytics: Using GA4 and store data to understand performance and turn numbers into revenue-generating actions.
- Client Management: Becoming a trusted contact for clients, providing performance updates, ideas and recommendations.
- CRO & Optimisation: Identifying opportunities to improve customer journeys, conversion and commercial performance.
- AI: Use AI tools every day to work smarter, automate workflows and increase and improve what can be delivered.
Technology experience
You should be genuinely hands-on with eCommerce technology, rather than simply having managed people who use it.
Essential:
- 5+ years' eCommerce or digital marketing experience
- Strong practical experience with Shopify
- Strong practical experience with Klaviyo
- Experience using GA4 and eCommerce analytics
- Understanding of CRO, eCRM, SEO/SEM and digital marketing
Highly desirable:
- Meta
- SEMrush
- Microsoft Clarity
- Google Search Console
- Other Shopify/eCommerce apps and marketing technology
You don't need to be an expert in every tool — but you should be technically confident, curious and comfortable getting stuck in.
About You
We're looking for someone who:
- Has worked in eCommerce for 5+ years, ideally within an agency or multi-brand environment.
- Can comfortably juggle multiple brands, campaigns and priorities.
- Is commercially minded and understands that great eCommerce is ultimately about customers, conversion and revenue.
- Can look at data, spot an opportunity and turn it into action.
- Communicates confidently with clients and colleagues.
- Takes ownership rather than waiting to be told what to do.
- Enjoys working in a small, close-knit team where your contribution genuinely matters.
- Is excited by technology and keen to embrace AI and automation.
Small enough for your work to be visible and ambitious enough for it to matter, you'll work with high-profile global brands, have direct access to decision-makers and be trusted to make a genuine commercial difference.
A role with real ownership.
You'll have your own clients, your own projects and genuine accountability for results. One day you might be optimising a Shopify store; the next you're building a Klaviyo campaign, analysing GA4 data or presenting a growth opportunity to a client.
If you're an experienced eCommerce professional who loves Shopify, digital marketing, data and getting things done, we'd love to hear from you.
Apply now - and tell us who your favourite DTC brand is and why.
An office based role, you'll also get:
£35,000-£45,000 salary depending on experience
Private medical insurance, Flexitime, Cycle to work scheme, Company pension, Free parking, Employee discounts & client product discounts, Health & wellbeing programme, Casual dress.
Senior eCommerce Executive in Romsey employer: MORRIS SINCLAIR RECRUITMENT LTD Careers
Join a dynamic team of Data Cabling Engineers in the picturesque West Sussex and Surrey region, where we prioritise high-quality installations and exceptional work standards. Our supportive work culture fosters professional growth, offering competitive day rates and immediate start opportunities on large-scale projects. With all necessary materials provided and a focus on safety and compliance, this role is perfect for skilled engineers looking to make a meaningful impact in a thriving environment.
Contact Details:
MORRIS SINCLAIR RECRUITMENT LTD Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior eCommerce Executive in Romsey
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
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✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like MORRIS SINCLAIR RECRUITMENT LTD Careers!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at MORRIS SINCLAIR RECRUITMENT LTD Careers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at MORRIS SINCLAIR RECRUITMENT LTD Careers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show MORRIS SINCLAIR RECRUITMENT LTD Careers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at MORRIS SINCLAIR RECRUITMENT LTD Careers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
