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- Tasks: Manage customer orders and identify upselling opportunities to boost sales.
- Company: Dynamic client in Daventry with a focus on customer service.
- Benefits: Join a supportive team and develop your sales skills.
- Why this job: Make a real impact by enhancing customer experiences and driving sales growth.
- Qualifications: Strong communication skills, computer literacy, and a passion for sales.
- Other info: Great opportunity for career development in a collaborative environment.
The predicted salary is between 28800 - 43200 £ per year.
Experienced Sales and Customer Service administrator required for a client based in Daventry. The role involves looking after a database of customers, taking orders over the telephone and identifying upselling opportunities to increase the orders, ensuring customer service is the key focus at all times. You will be part of a small team and a large part of the role will be administrative with an emphasis on accuracy in order taking, checking stock availability and arranging timely delivery. An aptitude for identifying leads to increase the order potential is required which will increase sales.
Candidate must be computer literate, possess an excellent telephone manner, have excellent customer service skills and be a team player. Also have the desire to undertake sales to grow the business.
Responsibilities:
- Looking after a database of customers
- Taking orders over the telephone
- Identifying upselling opportunities
- Ensuring customer service is the key focus
- Administrative tasks with an emphasis on accuracy
- Checking stock availability
- Arranging timely delivery
- Identifying leads to increase order potential
Qualifications:
- Computer literate
- Excellent telephone manner
- Excellent customer service skills
- Team player
- Desire to undertake sales to grow the business
Sales Administrator employer: Morris Clarke Recruitment Ltd
Contact Detail:
Morris Clarke Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Get to know the company inside out! Research their products, services, and values. This way, when you get that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your phone skills! Since the role involves taking orders over the phone, try role-playing with a friend or family member. This will help you nail that excellent telephone manner and boost your confidence.
✨Tip Number 3
Show off your upselling skills! Think of examples from your past experiences where you successfully identified leads or increased sales. Be ready to share these stories during your interview to demonstrate your potential.
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application come through directly, so make sure you take that step. It shows initiative and helps us keep track of your application easily.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your excellent telephone manner and ability to handle inquiries.
Be Accurate and Detail-Oriented: Since accuracy is key in this role, ensure your application is free from typos and errors. We appreciate attention to detail, so double-check your information and make sure everything is spot on before hitting send!
Demonstrate Your Sales Aptitude: We’re looking for someone who can identify upselling opportunities, so don’t be shy about sharing any relevant sales experience. Talk about times when you successfully increased sales or identified leads, as this will show us you have the right mindset for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Morris Clarke Recruitment Ltd
✨Know Your Product
Before the interview, make sure you understand the products or services the company offers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you resolved issues or upsold products, as this aligns perfectly with the job requirements.
✨Practice Your Telephone Manner
Since the role involves taking orders over the phone, practice speaking clearly and professionally. You might even want to do a mock call with a friend to get comfortable with the format.
✨Demonstrate Team Spirit
Be ready to discuss how you work within a team. Share examples of how you've collaborated with colleagues in the past, as teamwork is essential for this position.